Hybrid Healthcare Technical Consultant

Posted 3 weeks ago

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About the role

  • Provide technical recommendations based on customer requirements
  • Support the transition from break fix model to customer solutions focused model
  • Drive continuous improvement of implementation methodology and service offerings
  • Actively participate as a member of the regional work team
  • Collaborate with internal and external resources including clinical, sales, and service partners
  • Coordinate project resources and tasks
  • Perform all administrative duties within established regulatory requirements
  • Install complex systems comprised of IT infrastructure and patient monitoring equipment
  • Provide a technical review of system configuration during implementations
  • Diagnose and resolve electronic, networking, and mechanical problems
  • Approximately 70% travel across Northern Florida area required

Requirements

  • At least 2 years of professional working experience in the IT technologies or electronics industry
  • Experience in a field or hospital-based service environment
  • Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
  • Network configuration and/or troubleshooting experience
  • Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment)
  • Bachelor's degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience
  • Ability to perform minimum Physical, Cognitive and Environmental job requirements with or without accommodation

Benefits

  • field service incentive bonus plans
  • on-call pay
  • company fleet/car
  • training
  • advancement opportunities
  • comprehensive Philips Total Rewards benefits program
  • generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • stock purchase plan
  • education reimbursement

Job title

Healthcare Technical Consultant

Job type

Experience level

JuniorMid level

Salary

$28 - $44 per hour

Degree requirement

Bachelor's Degree

Location requirements

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