Hybrid Head of Solution Design, Customer Projects

Posted 2 weeks ago

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About the role

  • Lead and manage a team of Solution Design Managers, Customer Project Managers, and Bid Managers
  • Oversee disciplinary and professional development of team members
  • Allocate resources efficiently to support all sales channels
  • Implement processes and control tools to monitor activities and capacity
  • Ensure compliance with Nexi policies and standards
  • Deliver high-quality pre-sales consulting, project execution, and bid management
  • Communicate effectively with internal and external stakeholders
  • Represent the team in cross-functional meetings and decision-making forums
  • Resolve bottlenecks and drive continuous improvement under pressure

Requirements

  • Deep expertise in payment technologies and digital platforms
  • Strong stakeholder management and communication skills
  • Ability to simplify and present complex technical topics
  • High attention to detail and precision
  • Strategic thinking and prioritization across multiple workstreams
  • Proven leadership and coaching capabilities
  • Solid understanding of industry workflows and customer needs
  • Experience with agile project management (Scrum, Kanban) (Bonus Skills)
  • Familiarity with CRM and bid management systems (Bonus Skills)
  • Track record of working in international, matrixed organizations (Bonus Skills)

Benefits

  • Attractive salary and a competitive benefits package to reward your expertise and contributions
  • Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
  • Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
  • Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential

Job title

Head of Solution Design, Customer Projects

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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