Head of Solution Design and Customer Projects at Nexi, leading payment solution design and customer projects in a dynamic environment. Managing a high-performing team to support scalable payment experiences across Europe.
Responsibilities
Lead and manage a team of Solution Design Managers, Customer Project Managers, and Bid Managers
Oversee disciplinary and professional development of team members
Allocate resources efficiently to support all sales channels
Implement processes and control tools to monitor activities and capacity
Ensure compliance with Nexi policies and standards
Deliver high-quality pre-sales consulting, project execution, and bid management
Communicate effectively with internal and external stakeholders
Represent the team in cross-functional meetings and decision-making forums
Resolve bottlenecks and drive continuous improvement under pressure
Requirements
Deep expertise in payment technologies and digital platforms
Strong stakeholder management and communication skills
Ability to simplify and present complex technical topics
High attention to detail and precision
Strategic thinking and prioritization across multiple workstreams
Proven leadership and coaching capabilities
Solid understanding of industry workflows and customer needs
Experience with agile project management (Scrum, Kanban) (Bonus Skills)
Familiarity with CRM and bid management systems (Bonus Skills)
Track record of working in international, matrixed organizations (Bonus Skills)
Benefits
Attractive salary and a competitive benefits package to reward your expertise and contributions
Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential
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