About the role

  • The Head of Product and Design is responsible for ensuring UKRI services are designed to effectively meet both user and organisational needs.
  • The role holder plays a pivotal role in understanding business needs and ensuring that all platforms work together as an integrated digital ecosystem.
  • The role ensures that accessing all UKRI services becomes a seamless experience for users, reducing manual processing and improving outcomes.
  • This includes the application of user-centred design techniques and processes throughout the full lifecycle—from initial concept through to delivery.
  • The postholder leads a team comprising product managers and user-centred design professionals to realise value.
  • The role holder will prioritise team activities to deliver the best value for UKRI.

Requirements

  • Proven experience of implementing digital services to UK Cabinet Office Digital Service standards (S&I)
  • Deep technical or subject matter expertise in digital platforms, service design, or funding systems. (S&I)
  • Demonstrable knowledge of generative AI tools and how they can automate manual business tasks. (S&I)
  • Experience of creating and managing strong communities of practice (S&I)
  • Proven experience of creating, implementing and managing digital services policies and standards (S&I)
  • Experience of managing stakeholders and communicating to large groups of people both virtually and face to face. (S&I)
  • Strategic thinker and problem solver. (S&I)
  • Experience in managing multi-disciplinary teams (S&I)
  • Proven substantial experience of user centred design (S&I)

Benefits

  • An outstanding defined benefit pension scheme.
  • 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent).
  • Employee discounts and offers on retail and leisure activities.
  • Employee assistance programme, providing confidential help and advice.
  • Flexible working options.
  • Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance!

Job title

Head of Product and Design

Job type

Experience level

Lead

Salary

£68,525 per year

Degree requirement

No Education Requirement

Location requirements

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