Hybrid Head of Product and Design

at UK Research and Innovation

• Job title: Head of Product and Design
• Job type: Full Time
• Experience level: Lead
• Salary: £68,525 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Swindon, United Kingdom

About the role

• Head of Product and Design ensuring UKRI services meet both user and organizational needs. Leading a team that implements user-centered design across a digital ecosystem.

Responsibilities

• The Head of Product and Design is responsible for ensuring UKRI services are designed to effectively meet both user and organisational needs.
• The role holder plays a pivotal role in understanding business needs and ensuring that all platforms work together as an integrated digital ecosystem.
• The role ensures that accessing all UKRI services becomes a seamless experience for users, reducing manual processing and improving outcomes.
• This includes the application of user-centred design techniques and processes throughout the full lifecycle—from initial concept through to delivery.
• The postholder leads a team comprising product managers and user-centred design professionals to realise value.
• The role holder will prioritise team activities to deliver the best value for UKRI.

Requirements

• Proven experience of implementing digital services to UK Cabinet Office Digital Service standards (S&I)
• Deep technical or subject matter expertise in digital platforms, service design, or funding systems. (S&I)
• Demonstrable knowledge of generative AI tools and how they can automate manual business tasks. (S&I)
• Experience of creating and managing strong communities of practice (S&I)
• Proven experience of creating, implementing and managing digital services policies and standards (S&I)
• Experience of managing stakeholders and communicating to large groups of people both virtually and face to face. (S&I)
• Strategic thinker and problem solver. (S&I)
• Experience in managing multi-disciplinary teams (S&I)
• Proven substantial experience of user centred design (S&I)

Benefits

• An outstanding defined benefit pension scheme.
• 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent).
• Employee discounts and offers on retail and leisure activities.
• Employee assistance programme, providing confidential help and advice.
• Flexible working options.
• Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance!