Hybrid Head of Growth Operations

Posted last month

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About the role

  • Act as an operational and strategic supporting partner to the CGO, translating priorities into actionable plans
  • Drive innovation projects and initiatives on the Growth team through advisory support, management, and mentorship
  • Support Growth Team leads in advancing decision-ready proposals and initiatives to the CGO
  • Lead strategic planning and operational delivery of specified initiatives and projects within the Growth team
  • Triage and prioritize key priorities with Chief Growth Officer and support delegation and dissemination of tasks
  • Summarize and share key updates, risks, and decision points to Chief Growth Officer
  • Lead cross-functional planning and coordination to support high-priority initiatives and surface interdependencies
  • Support internal change management efforts for smooth integration of team functions and evolving priorities
  • Interface with other CDP teams and represent Growth Team priorities across the organisation
  • Maintain relationships with internal and external stakeholders, including donors, partners, and peer organisations
  • Represent the CGO in internal and external meetings, forums, workshops, and conferences as needed
  • Anticipate problems and provide diplomatic counsel, flagging issues that may affect the CGO
  • Line manage staff where appropriate and provide advisory oversight, support, and mentorship
  • Support departmental events, workshops, training and team development as requested by the CGO
  • Stay informed about market trends, competitive landscape, and client feedback to inform business development
  • Provide day-to-day support to less experienced peers and deputise routine tasks for Team Manager
  • Contribute to an effective and engaged team, ensuring clear objectives, open communication, and inclusive workplace

Requirements

  • Experience with and knowledge of CDP's value proposition, risks/opportunities and how to map strategic objectives to operational outputs
  • Comfortable taking in information across various streams of work and managing several executive-level projects concurrently
  • Utmost professionalism and discretion with highly complex and sensitive organizational issues
  • Process-driven thinker who can advise on governance/protocol and develop best practice principles
  • 8 years' professional experience from NGO or corporate perspective
  • Line management experience
  • Direct experience working across regions and teams and in depth understanding of CDP value proposition, systems and processes within the larger ESG & sustainability space
  • Experience across CDP stakeholder groups, including corporates, financial institutions, the public sector, policymakers, peer nonprofit organizations, and funders
  • Proven success with operational delivery and project management
  • Ability to develop solutions and deliver results in fast paced environment
  • Experience working in a global organization
  • Fluency in English is essential; additional language capabilities are desirable
  • Knowledge of customer experience and support
  • Proven track record of using excellent communication skills to aid relationship building ensuring collaboration between multiple teams
  • Strong interpersonal and influencing skills, with the ability to work cross-functionally and build trusted relationships with senior stakeholders
  • Exceptional communication skills, including experience producing executive-level briefings, presentations, and analysis
  • Demonstrated ability to manage ambiguity, prioritise competing demands, and deliver at pace
  • Familiarity with project management tools and processes, CRM systems or data platforms is beneficial
  • Experience working in mission-driven organization with sustainability, climate, or ESG topics is a plus
  • Capability with MS Office (incl. SharePoint and D365)

Job title

Head of Growth Operations

Job type

Experience level

Lead

Salary

$161,115 - $201,394 per year

Degree requirement

No Education Requirement

Location requirements

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