Hybrid Head of Digital Experience

Posted last month

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About the role

  • The Head of Digital Experience Capabilities will lead a technology team of managers and senior leaders who are responsible for application development and delivery:
  • Set strategic direction and manage the roadmap for our digital component framework, directly impacting how insurance products are delivered digitally across multiple geographies and markets
  • Prioritize new feature development and issue management of the digital component framework
  • Partner with product, design, and technology leadership to create industry-leading digital experiences that set new standards in insurance
  • Champion innovation while maintaining the stability and reliability critical to financial services
  • Lead and inspire a distributed team of UI development professionals across multiple time zones, including architects, framework developers, and application delivery specialists
  • Lead UI development teams to build new products and maintain existing projects across the enterprise portfolio
  • Build a culture of innovation within a traditionally conservative industry
  • Develop talent that can bridge the gap between insurance domain expertise and modern technology
  • Foster collaboration and excellence across geographically distributed teams
  • Translate complex insurance requirements into elegant technical solutions
  • Creating High-Level Design diagrams that create alignment and direction for cross-functional technology and engineering teams.
  • Collaborate with design system governance to ensure compliance with both brand and accessibility standards
  • Drive measurable improvements in development velocity, product consistency, and speed-to-market for insurance solutions
  • Working with Agile scrum teams to drive best practices, participate in code reviews, and continuously improve development processes.
  • Oversee and assist development teams in executing projects on time and compliant to AIG architecture standards
  • Troubleshoot complex issues and provide solutions to solve them.
  • Contribute to architectural decisions that balance innovation with insurance industry requirements
  • Key stakeholder and approver in the application review process to ensure applications are aligned to enterprise technology standards and frameworks
  • Ensure our framework meets stringent security, compliance, and performance standards
  • Maintain consistent and predictable release and upgrade practices to maintain standards
  • Evaluate emerging technologies for their potential to transform insurance experiences
  • Maintain technical excellence while navigating regulatory constraints
  • Oversee and assist development teams in executing projects within time and compliant to AIG architecture standards

Requirements

  • Expert-level knowledge of Angular and enterprise-scale component architectures
  • You’re a systems-oriented thinker who can apply practical solutions in the context of a scalable system and framework
  • Proficient in developing solutions within a microservices architecture using Spring Boot or similar technologies, ensuring scalability, maintainability, and flexibility of services.
  • Experience with performance optimization for data-heavy applications
  • 10+ years of experience in application development with at least 5 years leading application delivery teams using Angular or similar frameworks
  • Experience leading technical teams in regulated industries (financial services, healthcare, or insurance preferred)
  • Demonstrated experience working in a highly collaborative manner with cross-functional product teams.
  • Track record of delivering enterprise-scale solutions on time and within budget
  • Track record of modernizing legacy systems or building new platforms in enterprise environments
  • Success managing distributed teams and complex stakeholder relationships
  • Strong understanding of CI/CD best practices, and implementing automated build, test, and deployment pipelines to ensure seamless and efficient delivery of solutions.
  • You have a solid understanding of authentication, authorization, and various security protocols (e.g., OAuth2, JWT), ensuring secure application and service access across distributed systems.
  • Strong understanding of design systems, component libraries, and their governance
  • Exceptional communication skills to articulate technical vision to insurance executives
  • Proven ability to balance innovation with risk management
  • Understanding of how technology drives business value in financial services
  • Experience with metrics-driven development and ROI demonstration
  • Ability to navigate complex organizational structures and influence without authority
  • You can demonstrate strong written and verbal communication skills to convey thought leadership and influence senior executives.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job title

Head of Digital Experience

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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