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About the role
- Head of Digital Experience Capabilities leading a technology team at AIG. Driving innovation in digital product development and delivery for a Fortune 500 insurance company.
Responsibilities
- The Head of Digital Experience Capabilities will lead a technology team of managers and senior leaders who are responsible for application development and delivery:
- Set strategic direction and manage the roadmap for our digital component framework, directly impacting how insurance products are delivered digitally across multiple geographies and markets
- Prioritize new feature development and issue management of the digital component framework
- Partner with product, design, and technology leadership to create industry-leading digital experiences that set new standards in insurance
- Champion innovation while maintaining the stability and reliability critical to financial services
- Lead and inspire a distributed team of UI development professionals across multiple time zones, including architects, framework developers, and application delivery specialists
- Lead UI development teams to build new products and maintain existing projects across the enterprise portfolio
- Build a culture of innovation within a traditionally conservative industry
- Develop talent that can bridge the gap between insurance domain expertise and modern technology
- Foster collaboration and excellence across geographically distributed teams
- Translate complex insurance requirements into elegant technical solutions
- Creating High-Level Design diagrams that create alignment and direction for cross-functional technology and engineering teams.
- Collaborate with design system governance to ensure compliance with both brand and accessibility standards
- Drive measurable improvements in development velocity, product consistency, and speed-to-market for insurance solutions
- Working with Agile scrum teams to drive best practices, participate in code reviews, and continuously improve development processes.
- Oversee and assist development teams in executing projects on time and compliant to AIG architecture standards
- Troubleshoot complex issues and provide solutions to solve them.
- Contribute to architectural decisions that balance innovation with insurance industry requirements
- Key stakeholder and approver in the application review process to ensure applications are aligned to enterprise technology standards and frameworks
- Ensure our framework meets stringent security, compliance, and performance standards
- Maintain consistent and predictable release and upgrade practices to maintain standards
- Evaluate emerging technologies for their potential to transform insurance experiences
- Maintain technical excellence while navigating regulatory constraints
- Oversee and assist development teams in executing projects within time and compliant to AIG architecture standards
Requirements
- Expert-level knowledge of Angular and enterprise-scale component architectures
- You’re a systems-oriented thinker who can apply practical solutions in the context of a scalable system and framework
- Proficient in developing solutions within a microservices architecture using Spring Boot or similar technologies, ensuring scalability, maintainability, and flexibility of services.
- Experience with performance optimization for data-heavy applications
- 10+ years of experience in application development with at least 5 years leading application delivery teams using Angular or similar frameworks
- Experience leading technical teams in regulated industries (financial services, healthcare, or insurance preferred)
- Demonstrated experience working in a highly collaborative manner with cross-functional product teams.
- Track record of delivering enterprise-scale solutions on time and within budget
- Track record of modernizing legacy systems or building new platforms in enterprise environments
- Success managing distributed teams and complex stakeholder relationships
- Strong understanding of CI/CD best practices, and implementing automated build, test, and deployment pipelines to ensure seamless and efficient delivery of solutions.
- You have a solid understanding of authentication, authorization, and various security protocols (e.g., OAuth2, JWT), ensuring secure application and service access across distributed systems.
- Strong understanding of design systems, component libraries, and their governance
- Exceptional communication skills to articulate technical vision to insurance executives
- Proven ability to balance innovation with risk management
- Understanding of how technology drives business value in financial services
- Experience with metrics-driven development and ROI demonstration
- Ability to navigate complex organizational structures and influence without authority
- You can demonstrate strong written and verbal communication skills to convey thought leadership and influence senior executives.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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