Senior Compliance Risk Manager ensuring Mercury products meet regulatory standards. Collaborating with cross - functional teams in compliance advisory for Payments, Lending, or Credit Cards.
About the role
- Head of Compliance overseeing Homeprotect's compliance framework and regulatory oversight. Managing regulatory risks and ensuring alignment with FCA and PRA regulations.
Responsibilities
- Design, implement, and maintain Homeprotect’s Compliance Framework, ensuring alignment with FCA including Consumer Duty, SM&CR, and other regulatory requirements.
- Embed compliance culture across the firm, driving awareness, accountability, and consistent practices.
- Advise the Chief Risk & Compliance Officer, Board, and Audit & Risk Committee on strategic and emerging compliance matters.
- Identify, assess, and monitor enterprise-wide regulatory compliance risks, including conduct, financial crime, data, outsourcing, and product governance.
- Lead horizon scanning, regulatory impact assessments, and controls reviews to evaluate potential impacts on the firm.
- Develop and maintain compliance risk and control assurance plans and issue logs to support ongoing oversight.
- Deliver clear, timely, and actionable compliance reports to the CRSCO, Senior Leadership Team, and Audit & Risk Committee.
- Present compliance insights and regulatory updates in a format that drives informed decision-making.
- Lead engagement with regulators, ensuring risks and issues are escalated, tracked, and addressed in line with Principle 11 obligations.
Requirements
- Extensive expertise and leadership experience in compliance and regulatory oversight within insurance.
- Thorough understanding of FCA/PRA regulations, Consumer Duty, SMCR, financial promotions, product governance, and financial crime.
- Exceptional analytical, problem-solving, and report-writing skills, with a strong understanding of business dynamics and customer outcomes.
- Proven experience in delivering compliance programmes, thematic reviews, and monitoring plans.
- Strong regulatory engagement experience, including Skilled Person (s166) reviews or FCA/PRA interventions.
- Exceptional interpersonal and presentation skills; ability to work collaboratively and communicate effectively with diverse stakeholders.
- Comfortable navigating ambiguity, regulatory change, and competing priorities.
- Exceptional capability for managing and leading people, with the ability to lead, manage, and motivate teams.
- Ability to work effectively and lead in a fast-paced, dynamic environment and adapt to change.
- Coach, mentor, and train staff, as well as other team members, embedding compliance culture across the firm.
- Prior experience in home insurance or personal lines insurance.
- Relevant professional compliance qualifications (e.g., ICA, CISI, ACII) preferred.
- Familiarity with Governance, Risk, and Compliance frameworks and controls.
- Exposure to regulatory implications of AI and machine learning (if relevant to pricing, underwriting, or claims).
- Experience with FCA or PRA thematic reviews or Skilled Person (s166) reviews.
Benefits
- A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance.
- Opportunities to focus on your professional growth whether that’s through training or other personal development opportunities - we want you to build your long-term career with us.
- Discount of 50% when you choose to take out a home insurance policy with us.
- An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals.
- Home working starter kit and money to spend on additional equipment you may need.
- Charitable giving scheme, so you can donate to our partner charity, or one of your choices.
- The opportunity to work alongside brilliant people, because this isn’t something that every organisation can offer!
- 25 days’ holiday (plus bank holidays) and the ability to buy and sell >5 days annually.
- Private medical cover for all employees
- Financial Advice with Octopus Money
- Life insurance
- Annual discretionary bonus scheme
- Pension contribution
- Free fruit and really good coffee for the days you come into the office.
- Local and national retail discounts
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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