Governance interface expert managing regulations and IKT - related controls at Zurich's Köln office. Ensuring compliance and working with stakeholders to improve digital resilience and information security.
About the role
- Graduate Operational Risk Officer managing the Bank's Risk Management Framework and collaborating across departments. Joining a team dedicated to banking excellence and talent development in an established financial services organization.
Responsibilities
- Proactive management of the Bank’s Risk Management Framework
- Conduct investigations following a risk or disruption event and manage remedial actions through to completion
- Perform reconciliations to ensure good customer outcomes and identify any issues for investigation
- Assist with producing management reports and returns which may involve detailed research and analysis from within and outside the unit
- Deal with specific tasks within set terms of reference and defined processes
- Work with each department and the various business units to provide support, advice and guidance on appropriate risk management framework, policies and procedures
- Support the Operational Risk & Internal Control team as required on specific activities and projects
- Assist in managing all Operational Risk and Internal Control principles, ensuring policies and procedures are clearly defined and regulatory developments are proactively communicated
- Build and maintain effective working relationships with internal stakeholders
- Continuously improve the quality, timeliness, organisation and accuracy of all workflows including; Incident reporting, Committee documentation and all internal reporting
Requirements
- Holds a relevant degree in Finance, Business, Economics, Risk Management, or a related discipline.
- Strong attention to detail with proven ability to deliver accurate and timely data input, authorisation, and reporting, consistently meeting performance targets.
- Knowledge of banking operations and processes is highly desirable.
- Demonstrated reliability and ability to foster an environment of teamwork and mutual support.
- Capable of working independently, using initiative, and managing strict deadlines across a variety of business areas, while delivering high-quality outcomes as part of a multi-functional team.
- Excellent communication skills with the ability to build effective relationships across all areas of the Bank.
- Strong problem-solving and analytical skills, with resilience and flexibility to remain calm under pressure.
- Proven track record of guiding colleagues to work together effectively, consistently setting and meeting high standards.
- Ability to develop and maintain professional relationships both internally and externally.
Benefits
- Eligible for a discretionary performance-related annual bonus
- We put 10% of salary into your pension, even if you don’t contribute yourself.
- 25 days’ holiday plus bank holidays, which increases to 27 days after 2yrs service, and 29 days after 5 years
- Company funded Employee Assistance Programme
- Benefits supporting you and your family, such as death-in-service benefit
- Share in Access Bank success by investing in our share plans after 5 years of service
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