Lead and manage day-to-day global office operations including facilities, suppliers, stationery, maintenance, IT, telecoms, refreshments, equipment, post, and courier services
Support implementation and maintenance of health & safety assessments and compliance
Provide high-level Executive Assistant support to the global senior team when needed
Deliver professional front of house experience for visitors and over the phone
Manage meeting room preparation and availability for internal and external events
Organise travel, accommodation and logistical arrangements for team members and programmes
Provide basic finance processing and administrative support and assist with supplier relationship management
Proactively identify operational challenges and suggest process improvements
Provide ad-hoc operational support and cover as required
Oversee onboarding and offboarding processes including kit allocation, system setup, training coordination and asset collection
Support the full employee lifecycle and maintain engagement touchpoints
Design, build and coordinate training and development activities
Deliver social programme, drive employee engagement and foster inclusive workplace culture
Maintain strategic awareness of internal and external factors impacting the business and contribute insights
Foster team development and support colleagues to achieve personal and professional potential
Track and measure operations to provide data-driven insights for continuous improvement
Requirements
1-2 years’ experience in a commercially focused customer service role preferably within an agency
Pro-active growth mindset capable of foreseeing issues and dealing with resolution without significant management supervision
Well-developed interpersonal skills and experience in interacting and building trusted relationships with stakeholders at all levels
A first-class listener and communicator, with a willingness to confront issues and make decisions
Commercially savvy approach with a demonstrable financial and problem solving acumen
Strong project management skills with dedication to timelines
Numerate with some exposure to financial systems and processes
Honed project management skills including time management and a high attention to detail
Excellent communication, negotiation and presenting skills
Ability to work as a team with senior stakeholders
Ability to work independently with a pro-active attitude
Benefits
Health and wellbeing support
Contribution to fitness kit
Flexible working opportunities – hybrid working with 4 days per week in the office
Director in TA Treasury Operations leading money movement processes for Fidelity’s Fund and Investment Operations. Ensuring operational excellence and compliance while managing key banking relationships.
Cash Controllership Analyst for BMO ensuring the delivery of lending operations processes and stakeholder support. Collaborating strategically for operational excellence in service delivery.
Chargé - e d'opérations immobilières à l'Université d'Artois, assurant le pilotage des projets immobiliers et la mise en œuvre de la politique durable.
Contract Distribution Operations Associate at Kube Inc managing end - to - end dubbing operations for media projects. Overseeing vendor performance, project budgets, and ensuring high - quality deliverables.
Data Operations Specialist at adjoe analyzing and resolving data - related issues with a focus on operational improvements. Working with account managers and business stakeholders in a hybrid environment.
Operations Manager overseeing electronic payments acceptance at Mellon Technologies. Driving operational excellence and collaboration across teams in a senior role.
Strategy & Operations Intern gaining exposure to operational roles while collaborating on strategic projects at Superhuman. Emphasis on professional growth and real - world business challenges.
Psychologist providing mental healthcare in outpatient settings at LifeStance Health. Collaborating with professionals and conducting assessments for diverse clients.
Intern supporting sales and operations at Carovo, an electric vehicle marketplace startup in Berlin. Engaging in various operational tasks and developing marketplace offerings.
Tecnico de Area Técnica - Operaciones en MAPFRE. Gestionando y coordinando programas internacionales con interacción con clientes y seguimiento de proyectos.