Hybrid Global Office Operations and Community Manager

Posted last month

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About the role

  • Lead and manage day-to-day global office operations including facilities, suppliers, stationery, maintenance, IT, telecoms, refreshments, equipment, post, and courier services
  • Support implementation and maintenance of health & safety assessments and compliance
  • Provide high-level Executive Assistant support to the global senior team when needed
  • Deliver professional front of house experience for visitors and over the phone
  • Manage meeting room preparation and availability for internal and external events
  • Organise travel, accommodation and logistical arrangements for team members and programmes
  • Provide basic finance processing and administrative support and assist with supplier relationship management
  • Proactively identify operational challenges and suggest process improvements
  • Provide ad-hoc operational support and cover as required
  • Oversee onboarding and offboarding processes including kit allocation, system setup, training coordination and asset collection
  • Support the full employee lifecycle and maintain engagement touchpoints
  • Design, build and coordinate training and development activities
  • Deliver social programme, drive employee engagement and foster inclusive workplace culture
  • Maintain strategic awareness of internal and external factors impacting the business and contribute insights
  • Foster team development and support colleagues to achieve personal and professional potential
  • Track and measure operations to provide data-driven insights for continuous improvement

Requirements

  • 1-2 years’ experience in a commercially focused customer service role preferably within an agency
  • Pro-active growth mindset capable of foreseeing issues and dealing with resolution without significant management supervision
  • Well-developed interpersonal skills and experience in interacting and building trusted relationships with stakeholders at all levels
  • A first-class listener and communicator, with a willingness to confront issues and make decisions
  • Commercially savvy approach with a demonstrable financial and problem solving acumen
  • Strong project management skills with dedication to timelines
  • Numerate with some exposure to financial systems and processes
  • Honed project management skills including time management and a high attention to detail
  • Excellent communication, negotiation and presenting skills
  • Ability to work as a team with senior stakeholders
  • Ability to work independently with a pro-active attitude

Benefits

  • Health and wellbeing support
  • Contribution to fitness kit
  • Flexible working opportunities – hybrid working with 4 days per week in the office
  • Contributions to your home office environment
  • Summer and winter company parties
  • A very competitive holiday allowance
  • Charity and volunteering days
  • A mentoring programme
  • Access to therapy and mental health first aiders
  • Financial advice
  • Pension scheme
  • Perkbox access

Job title

Global Office Operations and Community Manager

Job type

Experience level

Junior

Salary

£28,000 - £30,000 per year

Degree requirement

No Education Requirement

Location requirements

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