Manage security intake and implementation across Workday and related systems, ensuring adherence to compliance and business requirements
Develop and maintain security & system governance models & processes (e.g., location management, segment-based access, support group structures)
Serve as the point of contact for escalations and stakeholder engagement related to access and provisioning logic for ES/core specific roles
Drive documentation and process improvement around user access, audit controls, and compliance protocols
Act as the primary Tier 3 escalation point for technical issues requiring deep understanding of business processes and system behavior
Replicate, diagnose, and resolve issues across modules such as Workday HCM, Recruiting, Benefits, Time and Attendance, Reporting, as well as other HR systems including Beqom, Salesforce, etc.
Lead planning and execution of cutover and hypercare strategies for major projects, in partnership with Data Program Managers (if applicable) and Program Leads
Develop operational playbooks for system changes, including stakeholder alignment and support readiness
Represent HRIS in the ES Data Governance Council, contributing to decisions around secure data usage, system access, and process alignment in partnership with Office of Data, Privacy, Business Intelligence, and Legal
Requirements
7–10 years of experience in HRIS, HR technology, or HR systems governance roles
Proficiency in Workday across multiple modules (HCM, Benefits, Recruiting, Absence, Security)
Demonstrated success in resolving complex business process or configuration issues
Strong understanding of system security (RBP/segment-based), audit, and compliance protocols (SOX/QAR)
Experience supporting large-scale system implementations and operational cutovers
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