Customer Support Coordinator delivering technical support for complex security solutions. Collaborating with internal teams and external stakeholders to resolve service incidents while ensuring high performance standards.
About the role
- Security Access Control Specialist at AMERICAN SYSTEMS managing database queries, document processes, and security measures. Supporting federal government programs through effective security operations in McLean, VA.
Responsibilities
- Performs database queries using DISS & Scattered Castles; prints reports/results; retrieves case files; makes appropriate database entries.
- Performs Random Anti-Terrorism Measures (RAMS) at customer sites.
- Destroys confidential documents.
- Processes security documents and visit requests.
- Sends, receives, and processes confidential and classified materials.
- Sets up and maintains files.
- Coordinates classified reproductions.
- Maintains security precautions and performs a variety of complex clerical tasks.
Requirements
- High School diploma
- At least 1-3 years of relevant experience in security field
- Active TS SCI Clearance
- Excellent communication and organizational skills.
- Possess an analytical mindset with effective problem-solving skills
Benefits
- comprehensive benefits package to ensure our employees receive the work-life support they need
- veteran-friendly employer of choice
- reasonable accommodations to individuals with disabilities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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