Hybrid General Manager, Parking Operations

Posted last month

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About the role

  • Ensure a safe and efficient parking operation across multiple locations
  • Prepare daily, weekly, and monthly operating reports
  • Manage large workforces extended across multiple locations
  • Build and maintain strong client and stakeholder relationships
  • Enforce contractual obligations within the region/portfolio of sites
  • Review profit and loss statements, adjustments, and variance reports; make adjustments to achieve budget goals
  • Assist clients, stakeholders, employees, and guests and address escalated concerns
  • Collaborate with business development, managers, launch, and other teams to add business and expand company presence
  • Supervise location management and frontline staff, including delegating tasks, coaching, monitoring performance, and ensuring compliance
  • Develop and maintain client relationships and provide proactive performance and strategy information
  • Respond immediately to reports of accidents, incidents, or safety concerns
  • Monitor maintenance of facilities and supervise ongoing maintenance projects
  • Recruit, select, and train new managers and frontline employees; develop onboarding plans
  • Act as main point of contact for clients or Property Managers and attend location meetings
  • Market the company’s services and assist in preparing proposals to bid on new business
  • Represent and promote the company in the community and professional groups
  • Perform other duties as assigned by supervisor

Requirements

  • Bilingual - English and Spanish
  • Proven record of accomplishment in meeting or exceeding established sales targets
  • Strong decision-making skills with ability to analyze situations and select effective solutions
  • Superior organizational and time management skills
  • Strong communication and business writing skills
  • Exceptional customer service skills
  • Ability to develop effective working relationships with internal and external parties
  • Excellent interpersonal skills
  • Bachelor’s degree or equivalent combination of education and experience
  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • 3-5 years of experience in real estate management and/or the parking industry (preferred)
  • Previous leadership experience
  • Experience in account management
  • Valid Driver License

Benefits

  • Annual Discretionary Incentive plan: Designed to align pay with performance.
  • Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays.
  • Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
  • Life and Disability Insurance: Company paid basic life and Short-Term Disability with additional options.
  • 401(k) Plan: Benefit from a generous employer match with immediate vesting.
  • Employee Assistance Program: Access behavioral Health Care.
  • Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

Job title

General Manager, Parking Operations

Job type

Experience level

Mid levelSenior

Salary

$120,000 - $130,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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