Resolution Manager enhancing advisor and client experience by providing specialized service and operational support. Supporting multiple brokerage platforms and providing expertise for clients and advisors, serving as point of contact for escalated issues.
About the role
- General Manager leading the expansion into new markets for B2B payments startup. Driving research, strategy, and execution in emerging market opportunities.
Responsibilities
- Research and evaluate new markets to determine market potential, customer pain points, and competitive landscape.
- Develop the go-to-market strategy, including positioning and distribution.
- Build business cases to support investment decisions and success metrics.
- Partner with Product, Marketing, Sales, and Customer Success to launch and scale.
- Speak directly with clients and prospects to validate assumptions, test new approaches, and shape market fit.
- Translate field insights into actionable recommendations for Product and GTM teams.
- Manage pilot programs, analyze performance data, and iterate quickly based on learnings.
- Establish and track key metrics for adoption, growth, retention, and profitability.
- Lead cross-functional efforts with a high degree of ownership and accountability.
Requirements
- 7–10 years of professional experience in strategy, operations, or general management, ideally in B2B SaaS, fintech, or payments. Previous experience in investment banking preferred.
- Experience launching and scaling new products, business lines, or markets.
- Exceptional analytical and strategic thinking skills with a data-driven approach to decision-making.
- Strong communication and relationship-building skills — comfortable speaking with executives, customers, and internal teams.
- Ability to thrive in ambiguity and turn untested ideas into structured plans and tangible results.
- High sense of ownership, urgency, and bias for action.
- Experience leading cross-functional teams or influencing without formal authority.
Benefits
- Competitive Compensation: We want you to feel like an owner, which should be reflected in your salary and equity
- Top Tier Benefits: Every employee has access to great Health, Dental, and Vision insurance
- Mission-first Colleagues: We value a culture of authenticity, humility, and excellence. We want you to leave your thumbprint on our company
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Solution Manager role focused on analyzing customer requirements and digitalizing processes at Erste Digital. Collaborating across teams and enhancing customer solutions using Pega platform.
Solution Manager in CLM managing high - quality customer APIs and complex banking solutions at Erste Digital. Collaborating with technical teams and various stakeholders to foster innovation.
Store Manager at KIKO Milano responsible for managing retail operations in Hamburg. Leading team, optimizing processes and ensuring customer satisfaction at an Italian cosmetics brand.
Store Manager responsible for store performance and team leadership at KIKO Milano. Manage operations and uphold brand values in Conthey, Switzerland.
Responsible for overseeing the research program and compliance with funding mandates in Illinois. Collaborates with federal and state agencies while managing contracts and research activities.
Technical Manager VI managing Illinois Department of Transportation's Passenger Rail budget and programs. Developing strategies and overseeing projects to enhance rail services.
Commodity Manager at MANN+HUMMEL overseeing supplier relationship management and executing category strategies. Engaging with stakeholders and managing procurement activities for enhanced performance.
Fresh Produce Manager at Coles Supermarkets responsible for daily operations of the fresh produce department. Engaging with customers and managing team performance for optimal service.
Store Manager responsible for day - to - day operations at Coles Supermarkets. Achieving commercial targets and providing exceptional customer service in a fast - paced environment.