Customer Content Producer at ClickSend creating engaging online resources for customer enablement and product education. Responsible for videos, articles, and assets to aid customer support.
About the role
- Game Producer supporting Microsoft Casual Games team in project planning and cross-functional delivery. Ensuring timely and high-quality completion of game features in the Lisbon office.
Responsibilities
- Lead sprint planning, backlog prioritization, and feature delivery coordination with engineering, art, QA, and design teams
- Monitor project schedules, milestones, and risks to ensure timely delivery of features
- Communicate progress, blockers, and risk to leadership and stakeholders
- Facilitate cross-functional collaboration and help resolve inter-team dependencies
- Engage in iterative processes: gather feedback, adapt plans, and adjust priorities as needed
- Provide time estimates for production tasks and revisit them as development evolves
- Maintain detailed project documentation, meeting notes, and decision logs
- Lead retrospectives and continuous improvement initiatives to refine workflows
- Support the quality of delivery by aligning with QA and development teams on feature acceptance and definition of done
- Stay informed about industry best practices in game production and suggest process innovations
Requirements
- Bachelor’s degree in project management, computer science, game development, or related field, OR equivalent experience
- 3 to 5 years of experience as a Game Producer, Project Manager, or similar role in game development
- Experience managing cross-disciplinary teams in Agile/Scrum environments
- Strong communication, stakeholder management, and organizational skills
- Proven track record of delivering features on time within constraints
- Familiarity with production tools (e.g. Jira, Confluence, MS Project, or others)
- Experience in casual, mobile, or social game development preferred
- **Nice to Have**
- Experience with remote distributed teams
- Exposure to analytics, data-driven decision making
- Familiarity with monetization, live ops, or gaming-as-a-service models
- Skills in conflict resolution and negotiation
- Understanding of game development pipelines and technical constraints
Benefits
- **We offer: **
- Competitive compensation with structured performance and career development check-ins
- Health insurance
- Additional budget for conferences you are interested in
- Personal development budget to fuel your passions and desire to learn (Arkadians are taking classes in not only Excel and leadership, but also interior design and even swimming!)
- Time off from Christmas Eve through New Year's Day so we can all enjoy the holidays
- A unique culture of transparency, true teamwork and fun
- Summer Fridays: Fridays off throughout the Summer to have more fun in the sun!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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