Hybrid Functional Analyst, Mid-level

Posted 4 weeks ago

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About the role

  • Verity is looking for new talent!
  • We are an innovation and digital transformation consultancy and we are seeking a Functional Analyst to join this journey.
  • Here are the experiences and knowledge you need to accelerate and transform with us:

Requirements

  • Experience working in teams using Agile methodologies and DevOps
  • Analysis and understanding of client needs for digital channels
  • Elicit, analyze and document business needs, translating them into clear and detailed functional and non-functional requirements
  • Identify defects and opportunities for process improvement, proposing solutions that support the business plan
  • Act as the primary point of contact and facilitator between business teams and the technical team (development, QA, etc.)
  • Prepare test case documentation and oversee functional and acceptance testing to ensure the delivered solution meets the defined requirements
  • Strong analytical skills to map processes, identify gaps and propose solutions
  • Preferred: Knowledge of contact center platforms (Nice, Genesys, Avaya)

Benefits

  • Meal allowance
  • Food allowance
  • Home office allowance
  • Health insurance
  • Dental insurance
  • Life insurance
  • Discount partnerships
  • Agreements with establishments and educational institutions
  • Ongoing Agile training
  • Verity Learning
  • Intervalo Verity
  • #VerityComVocê
  • Viva Engage

Job title

Functional Analyst, Mid-level

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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