Responsible for collecting and analyzing multilingual conversational data focusing on diplomatic terminology for AI models development. Ensuring linguistic accuracy and terminology consistency.
About the role
- Fraud & Chargebacks Data Analyst at Payplug responsible for designing dashboards and detecting fraud patterns. Collaborating with various teams to streamline fraud detection and prevention efforts.
Responsibilities
- Design, develop and maintain dashboards and reports to track key fraud and chargeback metrics (fraud rate, risk score, dispute win rate, etc.).
- Detect fraud patterns in near real-time and contribute to implementing scoring rules and business rules to prevent risky transactions.
- Automate dispute workflows (gather evidence, prepare claims, track status) and collaborate with Operations, Support, Compliance and Product teams.
- Build and test predictive models (classification, anomaly detection) to prioritize investigations and reduce false positives.
- Document processes, rules and analytical results, and train stakeholders on key metrics and tools.
Requirements
- 2+ years of experience in data analysis, ideally in payments or fintech (experience in fraud prevention, risk analytics, chargebacks or e‑commerce is a plus)
- Expert-level experience with Tableau Cloud
- Proficient in SQL (Python knowledge is a plus)
- Familiar with supervised and unsupervised machine learning methods applied to fraud detection
- Clear communicator, able to translate technical analyses for non-technical stakeholders
Benefits
- Hybrid work arrangement + a €350 contribution for remote-work equipment
- 25 paid vacation days per year & 10 RTT days per year
- Coffee, tea, snacks, Monday breakfasts, Friday social drinks and other team events
- Offices in Paris’s 13th arrondissement (Bibliothèque François Mitterrand)
- Financial benefits:
- Swile meal card worth €10 per day (56% covered by Payplug)
- Health / family: Alan health insurance (Blue plan) 60% covered by Payplug / Second Parent Leave (Parental Act)
- Public transport or Vélib subscriptions 50% covered by Payplug
- Other:
- Moka.care for individual mental health support
- Windoo: sports, wellness and personal development activities
- 2 days per year offered to participate in team-building volunteering with associations via DayOne
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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