Hybrid Fleet Manager

at Element Fleet Management

• Job title: Fleet Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$76,300 - CA$104,900 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Mississauga, Canada

About the role

• Fleet Manager overseeing vehicle fleet programs and ensuring compliance and efficiency. Building client relationships and leading fleet operations from acquisition to remarketing.

Responsibilities

• Lead the full lifecycle of fleet operations—from acquisition through remarketing—ensuring alignment with business goals, compliance, and industry best practices.
• Build trusted relationships with client stakeholders to support strategic planning, policy development, and long-term fleet success.
• Partner with Element teams (Client Success, Strategic Advisory Services, and Commercial) to deliver insights and strategies that reduce total cost of ownership and liability.
• Act as the escalation point, resolving complex issues with a solutions-driven approach.
• Analyze fleet data to identify risks, opportunities, and improvements in cost, safety, sustainability, and compliance.
• Advise clients on emerging trends, including EV adoption and regulatory changes, and translate them into actionable strategies.
• Communicate results and recommendations through reports, presentations, and business reviews.
• Oversee day-to-day fleet operations—including ordering, budget, licensing, driver communication, and compliance—by coordinating with Element service teams and third-party partners.
• Ensure accurate reporting and decision-making by maintaining inventory records across systems.
• Draft communications to drivers and managers, reinforcing program updates, policies, and best practices.
• Support driver onboarding and change initiatives such as policy rollouts, supplier transitions, or safety campaigns.
• Partner with Element Account Managers to align strategies and ensure client satisfaction.
• Mentor Associate Fleet Managers, building their knowledge and confidence in client service and operations.
• Support onboarding and training of new team members by sharing best practices and guidance.
• Contribute feedback and ideas to strengthen the Outsourced Fleet Manager program’s tools, processes, and service model.

Requirements

• Bachelor’s degree in business, Supply Chain, or a related field. Or an equivalent combination of education and relevant professional experience will be considered.
• 5–7 years of relevant experience in client account management, fleet operations, or B2B service delivery, preferably within a complex service or logistics environment.
• Demonstrated success in managing client relationships within a consultative, service-focused model.
• Proven ability to lead, coach, and support others in a collaborative, team-based environment - without direct performance management responsibilities.
• Proficient in using data and performance metrics to identify operational improvements, monitor program health, and deliver measurable client value.
• CAFM (Certified Automotive Fleet Manager) certification is required or must be obtained within 18 - 24 months of hire.

Benefits

• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)