Financial Services Manager coordinating finance and insurance sales at AutoPlanet Brampton. Delivering exceptional customer service and maintaining strong relationships with lenders and customers.
Responsibilities
Coordinate the sale of finance and insurance products to customers
Work as a liaison for lenders and financial institutions to provide financial services to dealership customers
Deliver exceptional customer service on all interactions
Maintain solid product knowledge on manufacturer-specific vehicles and programs
Maintain current knowledge of third-party financing options
Ensure that all work performed is thorough, accurate and completed in a timely fashion
Maintain all reports and records as required by management and suppliers
Ensure quotes for products and services are competitive and reasonable
Keep customers updated on the progress of their vehicle’s delivery
Establish and maintain strong professional relationships with finance companies and sales management
Requirements
1-3 years of Financial Services Management or Automotive Sales experience
Outgoing and a positive attitude required
Previous sales experience in an automotive, retail or hospitality environment
Proven ability to deliver exceptional customer service
Excellent problem-solving and organizational skills
Ability and willingness to be flexible under changing conditions
Ability to be creative and persuasive in negotiating with customers
Ability to exhibit professionalism with a positive attitude under pressure
Well-spoken, friendly and articulate
Must have a valid OMVIC license or will be required to obtain OMVIC license
Must have a valid Ontario Driver's License and good driving record
May be required to work on Saturday and Sunday as per business needs
Experience with Google Suite & Dealership Management Systems is an Asset, but not required.
Benefits
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
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