About the role

  • Coordinate the sale of finance and insurance products to customers
  • Work as a liaison for lenders and financial institutions to provide financial services to dealership customers
  • Deliver exceptional customer service on all interactions
  • Maintain solid product knowledge on manufacturer-specific vehicles and programs
  • Maintain current knowledge of third-party financing options
  • Ensure that all work performed is thorough, accurate and completed in a timely fashion
  • Maintain all reports and records as required by management and suppliers
  • Ensure quotes for products and services are competitive and reasonable
  • Keep customers updated on the progress of their vehicle’s delivery
  • Establish and maintain strong professional relationships with finance companies and sales management

Requirements

  • 1-3 years of Financial Services Management or Automotive Sales experience
  • Outgoing and a positive attitude required
  • Previous sales experience in an automotive, retail or hospitality environment
  • Proven ability to deliver exceptional customer service
  • Excellent problem-solving and organizational skills
  • Ability and willingness to be flexible under changing conditions
  • Ability to be creative and persuasive in negotiating with customers
  • Ability to exhibit professionalism with a positive attitude under pressure
  • Well-spoken, friendly and articulate
  • Must have a valid OMVIC license or will be required to obtain OMVIC license
  • Must have a valid Ontario Driver's License and good driving record
  • May be required to work on Saturday and Sunday as per business needs
  • Experience with Google Suite & Dealership Management Systems is an Asset, but not required.

Benefits

  • Access to health, dental and vision insurance
  • Disability, critical illness and life insurance for the unexpected
  • Our Employee Assistance Plan (EAP) for you and your family's wellness
  • Discount on vehicles, service and parts for you and your family
  • Discounts to retailers and service providers across the country
  • Free and engaging employee events

Job title

Financial Services Manager

Job type

Experience level

Junior

Salary

CA$100,000 - CA$300,000 per year

Degree requirement

High School Diploma

Location requirements

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