Hybrid Field Service Engineer – Cleveland/Akron, OH

at Veralto

• Job title: Field Service Engineer – Cleveland/Akron, OH
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $28 - $30 per hour
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Cleveland, United States

About the role

• Field Service Engineer maintaining and supporting customer equipment for Videojet in Cleveland/Akron area. Responsible for installation, diagnostics, and troubleshooting at customer sites.

Responsibilities

• Provide ongoing care and support for our customer's equipment.
• Install our products and solutions at customer locations.
• Diagnose and resolve challenges and problems.
• Become a trusted advisor and partner for our customers, to develop excellent relationships.
• Extend our Videojet footprint in the market by promoting our service agreements and newer technology.
• Daily travel from Cleveland, OH or Akron, OH within a 2-hour radius across the assigned territory.
• Travel to Wood Dale for training purposes, with sufficient notice provided.

Requirements

• At least 3 years of field service experience and/or customer-facing roles.
• Ability to travel.
• A valid driver's license and a clean driving record are required.
• Experience in repairing, troubleshooting, and diagnosing various types of equipment.
• Electronic and electrical skills are preferred.
• Basic computer/technical skills (can use email, software, phone apps, Microsoft Word).

Benefits

• Company Vehicle - You can use it for personal purposes!
• Annual bonus.
• Company cellphone & Company credit card.
• Benefits (medical, dental, vision & more) on day 1, no waiting period!
• Training and development opportunities.
• Flexibility, autonomy and freedom to manage your schedule.
• 401K savings plan + company match.
• Tuition reimbursement from Day 1.
• Attractive employee referral program.
• Paid Parental Leave.
• Wellbeing Program, with rewards.
• Employee Assistance Program (legal, financial, and counseling resources)