Field Service Engineer providing technical service and support for laser systems at Acclaro Corporation. Collaborating with cross - departmental teams to ensure product quality and customer satisfaction in a hybrid role.
About the role
- Field Service Engineer responsible for installing and maintaining imaging equipment in healthcare. Provides exceptional customer service and collaborates with regional teams in the diagnostic imaging sector.
Responsibilities
- Provide exceptional customer service
- Install, troubleshoot, service, and maintain equipment
- Understand customers' business and competitive environment
- Participate as a member of the regional work team
- Complete administrative duties within regulatory requirements
Requirements
- 2+ years of experience in a diagnostic imaging service environment or 4+ years in electromechanical industries
- Preferred experience in MRI/CT
- Skills in electronic, mechanical, and networking theory
- Associate Degree in electronics or equivalent combination of education and experience
- Ability to work flexible hours including nights and weekends
- US work authorization required
Benefits
- Health insurance
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
- Generous PTO
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