Director of Retail Operations at CROSSMARK responsible for retail process and team development. Ensuring operational performance and training for Retail Operations Managers in the company.
About the role
- Field Operations Manager at Nalco Water focusing on data center cooling solutions and operational excellence. Collaborating with engineering and service teams to enhance cooling system performance and reliability.
Responsibilities
- Serve as the technical subject matter expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies.
- Provide strategic input into the design and development of service and support programs, including installation, commissioning, maintenance, and troubleshooting protocols.
- Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling service programs.
- Develop and refine technical documentation, SOPs, and training materials for internal teams and customers.
- Support root cause analysis and continuous improvement efforts for field issues and system performance.
- Advise on monitoring, telemetry, and predictive maintenance strategies to enhance system reliability and uptime.
- Stay current with industry trends, standards, and best practices in data center thermal management and sustainability.
Requirements
- Bachelor's degree or equivalent industry experience
- 5+ years of experience in data center infrastructure, with a strong focus on mechanical systems, cooling technologies, and commissioning processes.
- Hands-on experience with coolant distribution units (CDUs), liquid-to-liquid heat exchangers, and technical cooling systems.
- Proven track record in data center construction, startup, and operational support.
- Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation.
- Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders
- Experience working in a startup or fast-paced environment is a plus.
- Possess a valid Driver's License and acceptable Motor Vehicle Record.
- No immigration sponsorship offered for this role.
Benefits
- medical
- dental
- vision
- life insurance
- accident insurance
- critical illness insurance
- hospital indemnity insurance
- auto insurance
- home insurance
- pet insurance
- identity theft protection
- short-term and long-term disability
- 401k
- pension plans
- retirement health care benefits
- short-term incentives
- vacation (12 days)
- holidays
- parental leave
- employee stock purchase plans (Full-Time Associates)
- discount on day care services and caregiver services
- adoption assistance
- group legal services
- employee assistance program
- employee discount program
- education assistance program
- on-Site childcare and fitness facilities may be available at select Ecolab locations.
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