GMP - Consultant managing quality assurance systems in life sciences industry. Developing SOPs, conducting risk analyses, and ensuring compliance in various pharmaceutical processes.
About the role
- Field Consultant supporting franchisee development for Kumon education centers in São Paulo. Focusing on training, consulting, and performance monitoring for educational success.
Responsibilities
- Support and develop instructors and franchisees, promoting integration and continuous training.
- Adapt the approach according to the profile and stage of each franchisee, ensuring correct application of the Kumon Method.
- Plan and deliver trainings targeted to the specific needs of each unit, strengthening autonomy and operational quality.
- Develop action plans and follow-ups based on key indicators (enrollments, IC6, TMP).
- Prepare visit reports and keep information up to date for support teams and managers.
- Monitor results and propose continuous improvement strategies.
- Support the implementation of digital tools and ensure organization of schedules and processes.
- Contribute to plans and initiatives to strengthen the Kumon brand.
- Coordinate and present regional and general meetings with franchisees, ensuring clear communication and integration between units.
- Support meetings with parents and brand-strengthening events.
- Act as a bridge between headquarters and units, maintaining consistent and transparent information flow.
- Provide consulting services aligned with the needs and profile of each franchised unit.
- Monitor and evaluate the effectiveness of guidance, analyzing results and proposing specific development plans.
- Promote the exchange of best practices and the strengthening of the franchise network.
- Manage and analyze data to track unit performance indicators.
- Interpret results and propose strategic actions that support sustainable growth and improvement of key indicators.
- Use digital tools for monitoring and decision-making support.
- Contribute to the satisfaction and retention of franchisees, students, and parents through a close, empathetic, and results-oriented approach.
- Support events and initiatives that promote engagement and strengthen the Kumon brand in the regions.
Requirements
- Completed higher education (Bachelor’s degree).
- Intermediate English (preferred).
- Proficient in Microsoft Office, with intermediate Excel skills.
- Experience with franchises, business areas, sales/commercial roles, and/or consulting (experience in education is a plus).
- Experience with social media and general technology.
- Availability to travel.
- Reside in São Paulo and/or the metropolitan area.
- Alignment with the education field and the company’s method and philosophy.
Benefits
- Medical Insurance: Plan with private hospital accommodation (no cost to the employee) and a fixed fee for direct dependents (no co-payment).
- Dental Insurance: Optional.
- Daycare Allowance: For employees with children up to 5 years old.
- Assistance for Employees with a Child with Disabilities.
- Conexa Saúde: Employee support program providing specialized psychological and nutritional assistance and guidance (free for the employee).
- Vidalink: Medication assistance for all employees with no deduction up to the monthly cap.
- Gympass (now Wellhub).
- Meal Voucher.
- Food Voucher.
- Franchise Coordinator Allowance: Semiannual bonus paid on payroll in June and December each year.
- Life Insurance.
- Transportation Voucher: For days of in-person work.
- Profit Sharing (PLR): Annual participation in profits and results.
- Education Subsidy: Financial support for professional development (subject to an upper limit).
- Free Study of Kumon Teaching Materials for All Subjects: All employees may study Kumon teaching materials for all subjects using 30 minutes of their workday daily.
- Reimbursement for Study Using the Kumon Method: Available at franchised centers for employees and legal dependents.
- Languages: Employees may use the maximum allowance to study English, Spanish, or Japanese (regardless of study through the Kumon Method).
- Birthday Day Off: The employee will have their birthday paid as a day off by the company or may choose a day in the week after the birthday if it falls on a weekend.
- Career Path/Development Plan.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
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