Plaza Director managing operations and profitability at multi - million - dollar travel plaza. Leading teams to provide fast and friendly service while meeting financial and performance goals.
About the role
- Executive Director leading QS’s commercial growth strategy in Europe. Drive regional revenue growth and deepen client relationships for a leading higher education services company.
Responsibilities
- Define and deliver the regional commercial strategy aligned to QS’s global 5-year growth plan.
- Lead go-to-market planning across all QS product lines, integrating acquisition, retention, and expansion strategies.
- Deliver accurate forecasting, pipeline management, and performance tracking through HubSpot and Sales Operations.
- Identify market opportunities, sector trends, and client needs to inform product development and regional focus.
- Own the Account Management organisation across Europe, ensuring strong renewal performance, retention, and multi-product expansion.
- Develop strategic account plans for key institutions and government partners, focusing on long-term value creation.
- Oversee client engagement strategies to strengthen satisfaction, advocacy, and measurable impact.
- Collaborate with global Delivery and Marketing teams to ensure seamless service and results-driven outcomes.
- Lead new business acquisition across all segments, from flagship universities to private and government stakeholders.
- Drive regional pipeline generation and coverage, ensuring consistency with QS’s growth ratios and forecasting standards.
- Foster a high-performance sales culture grounded in professionalism, transparency, and integrity.
- Inspire and lead a diverse, high-performing team across multiple European markets.
- Embed the QS Sales Charter principles across the team — accurate forecasting, pipeline hygiene, single-quote discipline, and client-first behaviours.
- Partner closely with Sales Operations, Inside Sales, and Marketing to enhance commercial effectiveness.
- Mentor future commercial leaders, ensuring succession readiness and professional development.
- Oversee regional commercial governance — pricing, contracting, and margin management.
- Align with Product, Marketing, and Data & Insights teams to develop propositions that meet evolving market demand.
- Represent QS at major regional summits, conferences, and client engagements as a senior brand ambassador.
- Provide market intelligence and competitor insight to inform strategic decision-making.
Requirements
- Significant experience in senior commercial leadership, ideally within higher education, digital services, data, or B2B sectors.
- Proven track record of managing integrated sales and account management teams with annual revenue responsibility of £15m+.
- Deep understanding of the European higher education landscape and internationalisation trends.
- Demonstrated ability to drive profitable growth, improve retention, and strengthen client satisfaction.
- Experienced in CRM management (HubSpot preferred) and data-driven sales forecasting.
- Strong executive presence, communication, and influencing skills.
- Degree qualified; postgraduate business qualification (MBA or equivalent) desirable.
- Fluency in English required; additional European language(s) preferred.
Benefits
- Competitive base salary
- Access to an annual bonus scheme (for qualifying roles only)
- 25 days annual leave, plus bank holidays – increasing to 27 days after 5 years’
- Access to a Buy Holiday scheme allowing you to buy up to 5 additional holiday days per year
- Enhanced maternity and paternity leave
- Generous pension through Royal London
- Comprehensive private medical insurance and wellness scheme through Vitality
- Access to QSmiles – a discount scheme that actually makes a significant difference
- Cycle to work scheme
- A vibrant social environment and multicultural and multinational culture
- Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
- A focus on welfare which is led by our global wellness team, with mental health first aiders globally
- Access to a variety of diversity and inclusion initiatives and groups
- Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
- Support for volunteering and study leave
- Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips
- Options to join our outstanding global Mentorship programme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Executive Director leading biologics process strategies for digital transformation in an innovative healthcare company. Overseeing data strategy and integration of analytics in cross - functional teams to enhance operational efficiency.
Associate Director focusing on data - driven insights for marketing strategies in ophthalmology and technology. Collaborating with cross - functional teams to inform and execute commercial objectives in a hybrid role.
Associate Director driving data - driven insights for US market commercial strategies in immunology. Leading analytics projects and mentoring teams while collaborating across functions.
Funeral Director Interns gaining hands - on experience across multiple states in the funeral profession. Strong mentorship and licensure support in a compassionate environment.
Director of Merchandising at Kay Jewelers, leading product strategy and executing trend - right assortments. Responsibilities include P&L delivery and category performance management.
Director overseeing technical implementation and delivery management for AEC at Trimble, ensuring software aligns with industry standards and managing resource effectiveness.
Senior Director leading global patient activation strategy for Rare Diseases portfolio at Sanofi. Driving patient - centric initiatives and managing cross - functional collaborations to improve care for rare disease patients.
Director of Franchise Strategy for Coca - Cola managing strategic agendas and commercial insights in the LATAM region. Leading the Strategy team for Chile, Bolivia, and Paraguay with senior leadership.
Production Director managing the production strategy and vendor partnerships for a wholesale business. Overseeing product lifecycle, cost negotiations, and maintaining quality standards for timely delivery.