Salesforce Operations Analyst at QMS Certification supporting Sales, Service, and Operations functionalities. Specializing in automation improvements, project support, and platform administration.
CB
Hybrid Estagiário(a) de Vendas – Farmer, Renovação e Relacionamento com Clientes
Posted 4 months ago
About the role
- Sales Intern focusing on client relationships and contract renewals at CIAL Dun & Bradstreet. Aiming to provide high customer satisfaction while identifying upsell opportunities.
Responsibilities
- Acompanhar uma carteira de clientes, garantindo alto nível de satisfação e engajamento.
- Apoiar no processo de renovação de contratos, assegurando a continuidade da parceria.
- Identificar oportunidades de upsell e cross-sell dentro da base de clientes.
- Monitorar indicadores de saúde da conta (uso, engajamento, feedbacks).
- Auxiliar nas comunicações de follow-up, propostas e apresentações comerciais.
- Trabalhar em parceria com os times de Customer Success.
- Registrar interações e atualizações no Salesforce.
Requirements
- Cursando Administração, Economia, Engenharia, Relações Internacionais, Comunicação ou cursos correlatos.
- Perfil analítico, comunicativo e com forte orientação para resultados.
- Interesse genuíno por relacionamento com clientes e área comercial.
- Boa comunicação verbal e escrita.
Benefits
- Bolsa-auxílio compatível com o mercado.
- Vale-refeição e vale-transporte.
- Ambiente colaborativo, com cultura de aprendizado contínuo.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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