Payroll Consultant ensuring timely processing of payroll for Australian clients. Collaborating with team members and addressing client queries in a professional manner.
Responsibilities
Ensuring all assigned clients’ payrolls being processed by deadlines
Responding to assigned client’s queries in a timely and professional manner
Ensure all employee records are accurately maintained
Processing end-to-end payroll
Reconciliation of payroll reports and data
Provide product training when/if requested by clients
Collecting clients’ feedback regarding system bugs/enhancement and report to team leader
Support Team Leader with ad-hoc task when/if required
Requirements
Exceptional written and verbal communication skills
A knack for troubleshooting / problem solving
Good understanding of AU payroll legislation
High attention to detail and accuracy skills
A good attitude with fast-learning ability
Strong time management and priority setting skills
Good understanding of customer service with customer-focused mindset
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