Senior Underwriter Consultant responsible for evaluating insurance risks and setting premium rates for complex group cases. Position involves collaboration across multiple departments and technical guidance for junior staff.
About the role
- Senior Consultant responsible for leading the implementation of TIM's product offerings in remote sales operations. Collaborating with various teams to enhance operational efficiency and offering strategic solutions.
Responsibilities
- Lead the implementation of TIM's product and service offerings in telesales operations.
- Translate strategic definitions into operational workflows, system configurations, and actionable guidelines.
- Drive the rollout of offerings through structured communication, operational training, and alignment with partners.
- Collect and structure operational feedback, ensuring quick adjustments and continuous improvement.
- Ensure correct implementation of commercial policies in systems.
- Act as a bridge between Marketing, IT, Operations, Credit, and Compliance.
- Ensure a structured go-live, operational stability, and regulatory compliance.
- Identify risks, systemic impacts, and opportunities to simplify the customer journey.
Requirements
- Proven experience in commercial processes, sales systems, and offer implementation.
- Analytical skills to interpret business rules and assess operational impacts.
- Strong structured communication skills and experience training commercial teams.
- Strategic vision, cross-functional collaboration, and a strong sense of ownership.
- Experience in telecom telesales or large-scale operations.
Benefits
- Flexible Benefits Program
- Health and Dental Insurance *
- Prescription Medication Benefit *
- Wellhub (formerly Gympass) *
- Meal and/or Food Allowance
- Financial Wellbeing Program
- Private Pension (Supplementary Pension)
- Company mobile phone with unlimited data and a voice allowance
- Partnerships and agreements with over 3,000 companies and institutions, including discounts on your electricity bill and broadband internet
- Online English course extendable to one family member or friend
- Internal Training and Development Program
- Profit Sharing
- My First Benefit - Support for children up to 2 years old
- Daycare reimbursement (for parents)
- Flexible working models and schedules
- Happy Day - Day off during your birthday month
- Extended leave for maternity, paternity, marriage, and adoption
- Transportation Voucher
- And more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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