OG
omos media GmbHSenior E-Commerce Developer – Shopify
E - Commerce Developer specializing in Shopify develops and enhances existing shops. Responsible for technical requirements, performance optimization, and integrations with various systems.
About the role
- Manage daily e-commerce operations across product listings, pricing, stock levels, and content accuracy.
- Ensure smooth functionality of the Shopify platform, including plug-ins, apps, and integrations.
- Act as point of contact with technical and fulfilment vendors.
- Oversee day-to-day maintenance and updating of product photography, merchandising layout, and content.
- Oversee order fulfillment workflows, returns/exchanges, and customer service resolution processes.
- Monitor and improve customer satisfaction metrics; liaise with warehouse/fulfillment partner to manage shipping SLAs, inventory accuracy, and seasonal peak planning.
- Collaborate with retail team to manage online inventory accuracy and replenishment; track inventory movement and digital sales trends to inform reordering and sell-through strategy.
- Provide weekly and monthly performance dashboards analyzing key KPIs including conversion, bounce rate, average order value (AOV), and revenue.
- Implement online merchandising strategies aligned with seasonal campaigns and institutional storytelling; support product launches and promotional activity.
- Develop and execute digital marketing strategies to drive engagement, including email marketing campaigns and digital advertising; optimize platform for organic search visibility.
- Supervise and schedule a small team of part-time e-commerce fulfilment support staff; provide oversight, coaching, quality control, and training.
- Build comprehensive, scalable workflows and standard operating procedures (SOPs); develop training materials and documentation.
- Work closely with marketing, finance, and visitor experience teams to align digital retail with brand voice, mission, and fiscal targets.
Requirements
- Minimum 3–5 years of experience in e-commerce, ideally in a mission-driven or cultural retail environment.
- Proficient in Shopify (or equivalent), Excel, Google Analytics, and fulfillment management tools.
- Strong knowledge and hands-on experience in retail/digital marketing, including email campaigns, social media advertising, SEO, and conversion optimization.
- Strong understanding of e-commerce metrics, product data, and customer behaviour analytics.
- Experience managing vendor relationships (technical, fulfilment, customer service).
- Proven experience building processes, workflows, and standard operating procedures in a startup or fast-growth environment.
- Excellent organizational and problem-solving skills; detail-oriented with strong follow-through.
- Passion for retail that reflects cultural storytelling, design integrity, and sustainability value.
Benefits
- Medical, dental, and vision insurance
- Paid primary and secondary caregiver leave
- 20 Vacation days, 7 sick days, and 10 paid holidays with floating holidays & Winter Fridays
- Discounts Citi Bike Membership
- Discounts with vendors at the High Line & around the Meatpacking neighborhood
- Free entrance to the Whitney Museum
- Supplemental short-term disability insurance and paid life insurance
- Commuter benefits
- Flexible Spending Accounts
- Contribution in a 403(b) retirement plan
- Employee Assistance Program
- Growth & Development
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
DB
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