Solution Architect implementing Kinaxis Maestro solutions in the pharmaceutical sector, enhancing operational excellence and regulatory compliance across global sites.
About the role
- Director of Solutions Engineering at BetterUp, building a team and embedding technical excellence in enterprise sales. Collaborating cross-functionally with teams to ensure successful customer launches.
Responsibilities
- Build the Solutions Engineering team from the ground up. Define team structure and hiring profiles.
- Create demo standards, playbooks, and reusable technical templates to streamline pre-sales engagement
- Embed SEs into strategic enterprise deals to drive discovery, demo execution, and technical win rates
- Reduce evaluation timelines and accelerate enterprise deployment velocity across high-stakes deals
- Partner cross-functionally to ensure platform readiness, data security, and smooth customer onboarding
- Represent the technical voice of the field in GTM leadership forums and roadmap discussions
- Build strong relationships with customer CTOs, CIOs, and InfoSec leaders to support trust and solution alignment
Requirements
- 10+ years in enterprise SaaS, including 5+ leading Solutions Engineering or Technical Sales teams
- A track record of scaling SE orgs from startup to maturity in high-growth environments
- Deep knowledge of enterprise integrations, APIs, data architecture, and security frameworks
- Experience partnering closely with Sales, Product, and Engineering to deliver customer impact
- Background in HR Tech, HCM, or related enterprise platforms (preferred but not required)
- Executive presence and the ability to communicate clearly with both technical and business audiences
- A builder's mindset and bias for action.
- Comfort navigating ambiguity and leading through change with confidence and clarity
Benefits
- Access to BetterUp coaching; one for you and one for a friend or family member
- A competitive compensation plan with opportunity for advancement
- Medical, dental and vision insurance
- Flexible paid time off
- All federal/statutory holidays observed
- 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
- 5 Volunteer Days to give back
- Learning and Development stipend
- Company wide Summer & Winter breaks
- Year-round charitable contribution of your choice on behalf of BetterUp
- 401(k) self contribution
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