Senior Consultant at Truist overseeing governance programs with focus on marketing strategy and operational efficiencies. Collaborating with division leadership, advising on compliance and risk management, within the financial services sector.
SA
Hybrid Director, Salesforce Delivery Governance – Salesforce Implementation Experience Mandatory
Posted 2 months ago
About the role
- Director of Professional Services overseeing Salesforce Global Delivery Centre operations. Leading a high-performing team to deliver innovative solutions and achieve maximum client satisfaction.
Responsibilities
- Manage and grow an industry focused professional services team with the top talent and organization structure
- Provide leadership, technical direction, and mentor to maintain a high-performing, highly engaged team with maximum utilization
- Build and foster relationship for a greater and closer collaboration with the Regional Salesforce Professional services teams
- Business Development - Leverage existing relationships to help win new Salesforce clients. Participate in business development with prospective clients including solution definition, pre-sales, estimating, negotiating and project planning
- Present solutions and proposals to internal and external stake holders
- Focus on innovation to ensure the team is constantly innovating in their approach to deliver maximum value of Salesforce products
- Build and nurture relationship with internal teams like product & engineering, external system integrator and technology partners to solidify our partnership and commitment to the customer while penetrating deeper within accounts
- Hire world class talent, promote diversity (age, gender, experience, and heritage) and manage performance to ensure career growth opportunities
- Embody Salesforce values and provide exemplary leadership
Requirements
- 15+ years of experience working for a consulting firm or a professional services division of a software company that delivers software based business solutions related to Sales, Marketing, Services and Support
- Strong Salesforce experience in Sales, Services and/or Industry clouds
- Proven success in building a Salesforce consulting organisation with a will to win and a track record of leading a team of 100 plus members while demonstrating continuous improvement
- Track record of at least 5 successful Salesforce cloud project implementations
- Experience of one or more large scale transformation projects successfully completed
- Track record of selling solutions at the C-level
- Track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
- Passion for technology and innovation, and a proven “forward thinker”
- Ability to quickly grasp and distinctly explain technology and business concepts
- Strong understanding of business processes and their implementation into enterprise applications
- Excellent analytical, influencing and communication skills: Demonstrate the ability to collaborate effectively across teams (both internal and external) to garner support and achieve outsized impact
- Degree or equivalent proven experience required
- Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Benefits
- Our benefits and resources support you to find balance and be your best
- AI agents accelerate your impact so you can do your best
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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