Director leading business persona strategies at Johnson & Johnson, driving organizational transformation and modernization of global operations in healthcare innovation.
Responsibilities
Develops and cultivates the strategic persona framework across People, Process, Data and Technology fronts aligned to business priorities
Acts as a strategic advisor to business leaders, guiding resistance management, communication, and targeted persona adoption strategies
Champions cross functional engagement
Orchestrates impact assessments that explicitly include retrofit, current and future assessments of ways of working, SOPs, training, communications and downstream provisioning impacts
Engages with key business partners at global functional and local site levels as required to drive relevant role mapping execution and persona governance
Sets and report persona key performance indicators to program leadership and other councils and forums
Requirements
Minimum of High School or equivalent diploma/degree is required
Bachelor's / University or higher degree is strongly preferred, with a focused degree in Supply Chain, Business, Technology, Engineering, or other related field
8+ years of in-depth, leadership experience delivering change management principles, persona / role based methodologies, and strong technical prowess
Deep expertise in end-to-end supply chain operations, with a strategic understanding of cross-functional dependencies and customer engagement points
Comprehensive expertise in crafting and implementing coordinated business architecture
Distinguished customer management and persuasive influencing abilities, with extensive experience facilitating governance and chairing senior leadership forums
Demonstrated leadership in orchestrating large-scale transformation, driving critical shifts in operational models
Benefits
Inclusive work environment
Health is everything
Innovative healthcare solutions
Job title
Director, Business Persona Architecture and Governance
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