Lead and manage the Industrial engineering team, providing guidance, mentorship, and support to achieve objectives and deliver high-quality results.
Oversee the successful integration of new technologies and processes, ensuring seamless onboarding of clients and partners.
Collaborate with cross-functional teams, including operations, IT, and client services, to design and execute implementation strategies aligned with business goals.
Evaluate current fulfillment processes and identify opportunities for improvement, streamlining and automation.
Develop and execute project plans, timelines, and budgets for successful technology and process implementations.
Oversee the testing, validation, and troubleshooting of new systems and technologies to ensure seamless integration with existing infrastructure.
Analyze data and performance metrics to drive decision making, identify trends, and recommend solutions for optimizing fulfillment operations.
Collaborate with clients and partners to understand their requirements, address concerns, and ensure a smooth onboarding experience.
Stay informed about industry trends and emerging technologies to recommend innovative solutions that enhance our fulfillment capabilities.
Foster a culture of continuous improvement, encouraging the team to embrace new challenges and deliver outstanding results.
Requirements
10+ yrs proven experience in industrial engineering, project management, or a similar role within e-commerce fulfillment or logistics.
Extensive experience that yields expert level knowledge of e-commerce fulfillment processes, warehouse management systems, and logistics technologies.
Successfully managed multiple projects simultaneously while meeting deadlines and delivering quality results.
Influential leadership experience building and maintaining high performing teams.
Exceptional problem solver and analyst with the abilities and capacity to interpret data and make data driven decisions.
Excellent communication and interpersonal skills to effectively collaborate with internal teams, clients and external partners.
Ability to travel 50% amount of time.
Eligible to work in the United States; Cart.com does not sponsor or transfer visas.
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