Director overseeing case processing in global pharmacovigilance at CSL Behring. Leading compliance and optimization while managing medical review and case management processes.
About the role
- Lead Prolific's academic research segment, owning strategy, operations, and institutional partnerships. Drive growth and enhance relationships within the academic community.
Responsibilities
- You'll lead Prolific's academic research segment as a fully empowered leader, owning strategy and operations.
- Run sales and customer success, build institutional partnerships, design new packaging and programs, and make real-time decisions about where to invest for growth.
- Work alongside a strong Sciences team who provide thought leadership, directing how that expertise translates into community engagement and market positioning.
- Have genuine autonomy and the resources to execute boldly.
- Relish combining intellectual credibility with commercial discipline. Present at research methods conferences and dissect retention cohorts, building trust in academic communities while driving business outcomes.
Requirements
- Deep academic market fluency: working in or selling research technology to academic/research markets. You understand researcher motivations, university dynamics, procurement processes, and how academic credibility is built.
- Proven business ownership: managing a business unit or revenue segment at $10M+ scale. You've been accountable for growth, not just advised on it.
- Commercial leadership: Direct experience building or managing customer-facing teams of 10+ people. You know how to structure for scale, define metrics that matter, and balance high-touch with tech-touch support to optimize customer journeys.
- Enterprise/institutional sales experience: You've designed value propositions for institutional buyers, navigated multi-stakeholder sales, or led a self-serve to enterprise transition. You know how to package products for centralized procurement.
- Commercial rigor: Fluent in unit economics (CAC, LTV, retention, expansion). You diagnose growth problems through data and make resource allocation decisions with confidence.
- Strategic independence: You're comfortable operating with minimal oversight, solving ambiguous problems and building cross-functional alignment.
Benefits
- Benefits
- External Handbook
- Website
- Youtube
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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