DH
Dalmata HospitalityDirecteur d'hôtel
Directeur d'hôtel overseeing daily management and operations of Première Classe hotel in Nantes - Saint Herblain. Responsible for team leadership and customer experience optimization.
About the role
- The Director, Multi-Unit Segments is responsible for developing and executing strategies to profitably grow our share in the Multifamily and Hospitality markets, including new construction, renovation, and maintenance/repair/replacement (MRO).
- Oversee a team of skilled sales professionals dedicated to driving Delta Faucet Company (DFC) specifications with top developers, owners, designers, property management firms, and general contractors.
- Lead, coach, develop, and recognize a high-performing team of empowered sales professionals.
- Grow revenue by increasing pipeline opportunities, retaining and expanding existing customer relationships, acquiring new accounts, and driving innovative initiatives and processes that deliver top-line growth.
- Ensure optimal market coverage across all accounts, adjusting strategies and resources as needed throughout the year to maximize effectiveness.
- Foster a culture of high performance through disciplined performance management, employee development, career progression planning, and targeted rewards and recognition programs.
- Provide strategic oversight and direction for the Light Commercial and Residential product lines within assigned segments, including product planning, pricing, forecasting, and portfolio optimization.
- Establish and maintain senior-level relationships with key customers; plan field travel strategically to support engagement.
- Lead quarterly and annual business reviews (QBRs/ABRs) with top customers to evaluate performance, measure outcomes, and align on future growth opportunities.
- Develop business planning tools, reporting, and sales tracking mechanisms to measure performance and drive accountability.
- Collaborate with Channel Marketing and functional business partners to develop and implement segment strategies, including product commercialization, programs, promotions, and incentives.
Requirements
- Bachelor’s degree required; MBA preferred
- 10+ years of sales and management experience, including a minimum of 5 years in sales leadership roles
- Proven track record of delivering results in challenging and competitive market conditions
- Strong analytical and interpersonal skills with the ability to influence and build relationships across all levels
- Demonstrated leadership success, with a history of driving accountability and developing high-performing teams
- Experience managing budgets and leveraging resources and programs to maximize sales growth and ROI
- Ability to travel 50%+ and work non-standard hours as needed
- Excellent interpersonal and communication skills; adept at collaborating with internal and external stakeholders.
- Must reside in Central or Eastern USA within 45 minutes of large airport.
- Proficiency in MS Office (Excel, PowerPoint, Word) required.
Benefits
- Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
- LinkedIn Learning access; internal opportunities to work on projects cross-company.
- Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.
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