Hybrid Director, Multi-Unit Segments

at Masco Corporation

• Job title: Director, Multi-Unit Segments
• Job type: Full Time
• Experience level: Lead
• Salary: $121,300 - $190,630 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Indianapolis, United States

About the role

• Director of Multi-Unit Segments at Delta Faucet focusing on growth in Multifamily and Hospitality sectors. Leading a team of sales professionals and establishing key customer relationships.

Responsibilities

• The Director, Multi-Unit Segments is responsible for developing and executing strategies to profitably grow our share in the Multifamily and Hospitality markets, including new construction, renovation, and maintenance/repair/replacement (MRO).
• Oversee a team of skilled sales professionals dedicated to driving Delta Faucet Company (DFC) specifications with top developers, owners, designers, property management firms, and general contractors.
• Lead, coach, develop, and recognize a high-performing team of empowered sales professionals.
• Grow revenue by increasing pipeline opportunities, retaining and expanding existing customer relationships, acquiring new accounts, and driving innovative initiatives and processes that deliver top-line growth.
• Ensure optimal market coverage across all accounts, adjusting strategies and resources as needed throughout the year to maximize effectiveness.
• Foster a culture of high performance through disciplined performance management, employee development, career progression planning, and targeted rewards and recognition programs.
• Provide strategic oversight and direction for the Light Commercial and Residential product lines within assigned segments, including product planning, pricing, forecasting, and portfolio optimization.
• Establish and maintain senior-level relationships with key customers; plan field travel strategically to support engagement.
• Lead quarterly and annual business reviews (QBRs/ABRs) with top customers to evaluate performance, measure outcomes, and align on future growth opportunities.
• Develop business planning tools, reporting, and sales tracking mechanisms to measure performance and drive accountability.
• Collaborate with Channel Marketing and functional business partners to develop and implement segment strategies, including product commercialization, programs, promotions, and incentives.

Requirements

• Bachelor’s degree required; MBA preferred
• 10+ years of sales and management experience, including a minimum of 5 years in sales leadership roles
• Proven track record of delivering results in challenging and competitive market conditions
• Strong analytical and interpersonal skills with the ability to influence and build relationships across all levels
• Demonstrated leadership success, with a history of driving accountability and developing high-performing teams
• Experience managing budgets and leveraging resources and programs to maximize sales growth and ROI
• Ability to travel 50%+ and work non-standard hours as needed
• Excellent interpersonal and communication skills; adept at collaborating with internal and external stakeholders.
• Must reside in Central or Eastern USA within 45 minutes of large airport.
• Proficiency in MS Office (Excel, PowerPoint, Word) required.

Benefits

• Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• LinkedIn Learning access; internal opportunities to work on projects cross-company.
• Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.