Director of Multi-Unit Segments at Delta Faucet focusing on growth in Multifamily and Hospitality sectors. Leading a team of sales professionals and establishing key customer relationships.
Responsibilities
The Director, Multi-Unit Segments is responsible for developing and executing strategies to profitably grow our share in the Multifamily and Hospitality markets, including new construction, renovation, and maintenance/repair/replacement (MRO).
Oversee a team of skilled sales professionals dedicated to driving Delta Faucet Company (DFC) specifications with top developers, owners, designers, property management firms, and general contractors.
Lead, coach, develop, and recognize a high-performing team of empowered sales professionals.
Grow revenue by increasing pipeline opportunities, retaining and expanding existing customer relationships, acquiring new accounts, and driving innovative initiatives and processes that deliver top-line growth.
Ensure optimal market coverage across all accounts, adjusting strategies and resources as needed throughout the year to maximize effectiveness.
Foster a culture of high performance through disciplined performance management, employee development, career progression planning, and targeted rewards and recognition programs.
Provide strategic oversight and direction for the Light Commercial and Residential product lines within assigned segments, including product planning, pricing, forecasting, and portfolio optimization.
Establish and maintain senior-level relationships with key customers; plan field travel strategically to support engagement.
Lead quarterly and annual business reviews (QBRs/ABRs) with top customers to evaluate performance, measure outcomes, and align on future growth opportunities.
Develop business planning tools, reporting, and sales tracking mechanisms to measure performance and drive accountability.
Collaborate with Channel Marketing and functional business partners to develop and implement segment strategies, including product commercialization, programs, promotions, and incentives.
Requirements
Bachelor’s degree required; MBA preferred
10+ years of sales and management experience, including a minimum of 5 years in sales leadership roles
Proven track record of delivering results in challenging and competitive market conditions
Strong analytical and interpersonal skills with the ability to influence and build relationships across all levels
Demonstrated leadership success, with a history of driving accountability and developing high-performing teams
Experience managing budgets and leveraging resources and programs to maximize sales growth and ROI
Ability to travel 50%+ and work non-standard hours as needed
Excellent interpersonal and communication skills; adept at collaborating with internal and external stakeholders.
Must reside in Central or Eastern USA within 45 minutes of large airport.
Proficiency in MS Office (Excel, PowerPoint, Word) required.
Benefits
Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
LinkedIn Learning access; internal opportunities to work on projects cross-company.
Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.
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