Hybrid Director, Identity Solutions

Posted 2 months ago

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About the role

  • Director of Identity Solutions managing US markets for fraud solutions at TransUnion. Leading a team to develop innovative identity verification and fraud mitigation strategies across the product life cycle.

Responsibilities

  • Lead Identity Solutions – US markets within the Global Fraud Solutions (GFS) organization
  • Transform TransUnion’s rich data assets & capabilities to inform comprehensive and robust identity resolution, identity verification and validation, and identity fraud mitigation
  • Responsible for leading a team of experts and delivering market-leading comprehensive identity solutions
  • Work across all phases of the product life cycle, from inception through introduction into the marketplace, management and retirement
  • Collaborate closely with other product/solutions managers, GT, InfoSec, Operations, and go-to-market teams
  • Manage overall product health including the product backlog, ongoing product support and product sunset strategies
  • Capture VOC from clients and support customer engagements in the US
  • Define solution intent and determine high-level capabilities, and drive appropriate prioritization
  • Monitor and analyze product financials, KPIs, customer feedback, and the competitive landscape

Requirements

  • 7+ years experience managing fraud solutions in a leader capacity, being responsible for solutions development, deployment, and commercialization
  • 10+ years experience in consulting, product management, technology, and/or operations
  • Experience and deep familiarity with fraud trends and fraud solutions (identity ‘e.g., alerts, ML models, OFAC/KYC/AML, document verification’, device risk, contact center)
  • Experience defining product requirements and roadmaps for data and/or technical solutions
  • Proven experience in identifying net new market opportunities, translating it to actionable strategy and outcomes
  • Proven ability to create compelling and effective communication, cross-functionally and at all levels
  • Strong collaborator with a problem-solving, design-thinking, customer-centric mindset; highly curious

Benefits

  • flexible time off for exempt associates
  • paid time off for non-exempt associates
  • up to 12 paid holidays per year
  • health benefits (including medical, dental, and vision plan options and health spending accounts)
  • mental health support
  • disability benefits
  • up to 12 weeks of paid parental leave
  • adoption assistance
  • fertility planning coverage
  • legal benefits
  • long-term care insurance
  • commuter benefits
  • tuition reimbursement
  • charity gift matching
  • employee stock purchase plan
  • 401(k) retirement savings with employer match
  • access to TransUnion’s Employee Resource Groups

Job title

Director, Identity Solutions

Job type

Experience level

Lead

Salary

$150,100 - $225,000 per year

Degree requirement

No Education Requirement

Location requirements

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