Hybrid Director, Digital Twin & Capacity Management Platforms

at Equinix

• Job title: Director, Digital Twin & Capacity Management Platforms
• Job type: Full Time
• Experience level: Lead
• Salary: CA$174,000 - CA$262,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, Cyber Security
• Location requirements: Hybrid, Toronto, United States

About the role

• Head of Digital Critical Asset Management leading strategic capacity management solutions for global operations. Maximizing productivity and creating world-class experiences with digital twins and automation.

Responsibilities

• Partner with Global Operations leaders to define and execute a digital product strategy that supports Strategic Capacity Management business function
• Translate Capacity planning goals—such as efficient space and power utilization, capacity forecasting, Digital Twin, 2D and 3D design, and automation—into a product roadmap that enables scale, visibility, and operational control
• Ensure alignment with enterprise-wide architecture, cybersecurity, sustainability, and cloud
• Own the full product lifecycle for digital solutions enabling Strategic Capacity Management—including Digital Twin of IBX, Capacity planning tools, Predictive Capacity Analytics and automation frameworks
• Build and lead a team of product managers and technical delivery partners focused on delivering reliable, high-performance products and platforms
• Prioritize features and investments to support availability, reliability, automation, compliance, and operational transparency
• Serve as the strategic interface between the Digital & Innovation organization and Global Operations, ensuring digital solutions meet real-world operational needs of Capacity planners, engineers and customers
• Partner closely with Capacity engineers, Sales teams, GTST, etc. to understand challenges, opportunities, and future requirements
• Lead cross-functional initiatives that improve operational efficiency, reduce technical debt, and modernize legacy systems
• Utilize data analytics and customer feedback to inform decision-making and drive continuous improvement
• Drive automation, AI/ML, and data-driven decision-making to reduce lead to cash cycle and enable capacity forecasting, and cost optimization in global operations
• Monitor emerging trends in infrastructure technology, cloud-native operations, and data center innovation to maintain a competitive edge

Requirements

• Bachelor’s degree in Information Technology or a related field; Masters or advanced degree preferred
• 15+ years of experience in technology leadership or product management
• Deep understanding of global infrastructure operations, data center environments, and related operational systems and tools
• Proven experience delivering digital solutions for mission-critical environments with high demands on uptime, security, and compliance
• Familiarity with Digital Twin, Capacity planning and forecasting, 2D and 3DSpatial technology

Benefits

• Employee Assistance Program: An Employee Assistance program is available to all employees.
• US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
• - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
• Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.
• - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge.