Brand Graphic & Content Designer developing engaging designs for natural cosmetics brands. Collaborating on visual content across digital and print media in a dynamic team environment.
About the role
- Director of Content Approval Hub at Novartis overseeing review of promotional materials. Leading cross-functional teams to ensure high-quality, compliant content approval processes.
Responsibilities
- Provide overall leadership and strategic oversight for the Content Approval Hub, aligning with GMA strategy and driving operational excellence.
- Define long-term goals, manage resources, and develop operational improvement roadmaps for the Hub.
- Lead the centralised provision of content approval services, ensuring efficient, timely, and high-quality reviews in compliance with governance standards.
- Remove bottlenecks in review processes and partner with leadership to address identified risks.
- Oversee and manage vendors involved in content review and approval, negotiating contracts and monitoring performance against metrics.
- Build and maintain strong partnerships with key internal stakeholders and country teams to align Hub services with organisational priorities.
- Act as the point of escalation for major content approval issues.
- Define, monitor, and evaluate performance metrics for Hub operations, leveraging data-driven insights to improve workflows and efficiency.
- Lead and inspire the Hub team, fostering a culture of collaboration, accountability, and continuous improvement.
- Drive continuous improvement and innovation by gathering stakeholder feedback, leveraging new tools and best practices, and implementing synergies within the Hub and Spoke model.
Requirements
- Master’s degree in Life Sciences, Business Administration, Strategic Management, or related field; Content Approval Certifications are a plus.
- 8+ years’ professional experience in strategic roles, with proven success in large-scale initiatives in complex, matrixed organisations.
- 6+ years’ experience in the pharmaceutical industry, with deep understanding of commercial, medical, compliance, content management, and production operations.
- Experience leading cross-functional teams and managing global or regional projects with multiple stakeholders.
- Strong knowledge of Novartis policies, compliance, regulatory, and legal requirements for content development and review.
- 6+ years of leadership and people management experience.
- Excellent analytical, reasoning, problem-solving, organisational, and multi-tasking skills.
- Ability to quickly grasp business needs and collaborate successfully with stakeholders.
- Excellent English language skills, both written and spoken.
Benefits
- Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Job title
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Experience level
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Not specified
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Location requirements
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