Hybrid Director, Content Approval Hub

at Novartis

• Job title: Director, Content Approval Hub
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Postgraduate Degree
• Location requirements: Hybrid, Barcelona, Spain

About the role

• Director of Content Approval Hub at Novartis overseeing review of promotional materials. Leading cross-functional teams to ensure high-quality, compliant content approval processes.

Responsibilities

• Provide overall leadership and strategic oversight for the Content Approval Hub, aligning with GMA strategy and driving operational excellence.
• Define long-term goals, manage resources, and develop operational improvement roadmaps for the Hub.
• Lead the centralised provision of content approval services, ensuring efficient, timely, and high-quality reviews in compliance with governance standards.
• Remove bottlenecks in review processes and partner with leadership to address identified risks.
• Oversee and manage vendors involved in content review and approval, negotiating contracts and monitoring performance against metrics.
• Build and maintain strong partnerships with key internal stakeholders and country teams to align Hub services with organisational priorities.
• Act as the point of escalation for major content approval issues.
• Define, monitor, and evaluate performance metrics for Hub operations, leveraging data-driven insights to improve workflows and efficiency.
• Lead and inspire the Hub team, fostering a culture of collaboration, accountability, and continuous improvement.
• Drive continuous improvement and innovation by gathering stakeholder feedback, leveraging new tools and best practices, and implementing synergies within the Hub and Spoke model.

Requirements

• Master’s degree in Life Sciences, Business Administration, Strategic Management, or related field; Content Approval Certifications are a plus.
• 8+ years’ professional experience in strategic roles, with proven success in large-scale initiatives in complex, matrixed organisations.
• 6+ years’ experience in the pharmaceutical industry, with deep understanding of commercial, medical, compliance, content management, and production operations.
• Experience leading cross-functional teams and managing global or regional projects with multiple stakeholders.
• Strong knowledge of Novartis policies, compliance, regulatory, and legal requirements for content development and review.
• 6+ years of leadership and people management experience.
• Excellent analytical, reasoning, problem-solving, organisational, and multi-tasking skills.
• Ability to quickly grasp business needs and collaborate successfully with stakeholders.
• Excellent English language skills, both written and spoken.

Benefits

• Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.