Director supporting Compliance Technology & Operations at Manulife overseeing compliance-related initiatives. Key responsibilities include optimizing processes and ensuring alignment with compliance objectives across the organization.
Responsibilities
Support the Compliance Program Integration pillar which is responsible for managing, coordinating, and optimizing compliance-related initiatives across the organization
Maintain a centralized repository of compliance initiatives to improve visibility and reduce duplication
Oversee intake processes and collaborate with Legal, Compliance, and Governance (LCG) Strategy & Operations
Support business case reviews and initiative rationalization to ensure alignment with strategic priorities
Define and maintain prioritization criteria based on risk, value, and regulatory urgency
Monitor initiative performance, track financials, and support resource reallocation to high-impact areas
Develop and maintain standardized templates, tools, and documentation practices
Ensure consistency, audit-readiness, and regulatory compliance across all initiatives
Establish and maintain governance frameworks for third-party vendors supporting compliance functions
Requirements
Bachelor’s degree in Business, Law, Risk Management, or related field; advanced degree or professional certification (e.g., CPA, CCEP, PMP) preferred
8+ years of experience in compliance, risk management, or program management within financial services or a similarly regulated industry
Proven leadership experience managing cross-functional teams and complex portfolios
Strong understanding of regulatory environments and compliance frameworks
Excellent analytical, organizational, and communication skills
Experience with governance, risk, and compliance (GRC) tools and portfolio management systems is an asset
Benefits
health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
financial education and counseling resources
generous paid time off program in Canada includes holidays, vacation, personal, and sick days
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