Product Owner specializing in WhatsApp and AI for educational clients at CI&T. Responsible for revenue generation and customer engagement through conversational solutions.
About the role
- Digital Product Manager driving execution of initiatives on HP.com for enhanced customer experience. Collaborating across teams to align strategy and operational goals.
Responsibilities
- Lead the planning and delivery of priority initiatives across HP.com, from scope definition through launch.
- Define clear objectives, success metrics, and requirements in partnership with business, UX, content, and technology stakeholders.
- Anticipate and resolve risks, dependencies, and trade-offs to ensure timely, high-quality outcomes.
- Partner with leadership, design, marketing, commerce, and content teams to align execution with business strategy.
- Act as the voice of the product vision in execution forums—translating strategic goals into day-to-day actions.
- Foster transparency and accountability across global stakeholders, creating shared ownership of outcomes.
- Build and evolve workflows, governance models, and delivery practices that accelerate speed-to-market while maintaining quality.
- Define and track KPIs to measure initiative health, team performance, and business impact.
Requirements
- 6–10 years of experience in product or program management for large-scale digital platforms, ideally within global tech or eCommerce.
- Demonstrated ability to lead complex, cross-functional initiatives with multiple stakeholders and competing priorities.
- Strong knowledge of web technologies, UX principles, and agile delivery frameworks.
- Exceptional communication and stakeholder management skills, with proven ability to influence at all levels.
- Proficiency in tools such as AEM, Jira, Confluence, Workfront, or similar platforms.
- Bachelor’s degree in Business, Marketing, Computer Science, or related field; product management or agile certification a plus.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
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