Hybrid Digital Operations Excellence Expert – Vantage Towers

Posted 2 weeks ago

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About the role

  • You will identify inefficiencies and implement process improvements to enhance performance.
  • You will develop and maintain a continuous improvement framework aligned with business goals.
  • You will apply Lean, Six Sigma, and automation methodologies to drive efficiency.
  • You will design and execute process re-engineering initiatives.
  • You will define and maintain KPIs, dashboards, and operational reports.
  • You will drive the adoption of AI, ML, RPA, and digital tools to streamline operations.
  • You will identify automation opportunities to reduce manual efforts and improve speed.
  • You will collaborate with IT and business teams to deploy and integrate digital solutions.
  • You will oversee chatbot, workflow, and intelligent process automation initiatives.
  • You will design and implement data analytics strategies to support operations.
  • You will use BI tools (Power BI, Qlik Sense, Apache Superset) to extract insights and drive improvements.
  • You will ensure data governance, integrity, and visualization for real-time monitoring.
  • You will promote a data-centric culture within operational teams.
  • You will engage with internal and external stakeholders to align initiatives with business needs.
  • You will support the adoption of new technologies and operational models.
  • You lead training and capability-building programs to enhance digital skills.
  • You will act as a bridge between business, IT, and operations teams.

Requirements

  • 7+ years of experience in operations excellence, digital transformation, or process improvement in telecom, IT, or infrastructure.
  • Proven expertise in business process re-engineering, analytics, and digital transformation.
  • Strong background in automation, AI/ML, and continuous improvement methodologies (Lean, Six Sigma, Agile).
  • Experience with BI tools and performance reporting.
  • Excellent stakeholder management, change leadership, and communication skills.
  • Bachelor’s or Master’s degree in Telecommunications Engineering, Computer Engineering, or a related field.
  • Fluency in English (C1 level according to CEFR).

Benefits

  • Meal Allowance : Delivered on Pluxee card - €10.20/day
  • Pension Plan
  • Full Health Insurance: For employees and co-payment for family members
  • Life Insurance
  • 7 extra vacation days: 4 flexible, plus 3 fixed — 1 on Carnival, 1 on Christmas, and half a day on Easter and New Year's.
  • Parking Slot

Job title

Digital Operations Excellence Expert – Vantage Towers

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

HybridPortugal

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