Hybrid Digital Business Analyst

Posted last month

Apply now

About the role

  • Translate high-level business objectives into detailed functional and non-functional requirements, use cases, user stories, process flows, and data models incorporating an API driven solution
  • Conduct comprehensive gap analysis between current and future state processes and document use cases, user stories, and data flow diagrams incl API based flow
  • Prioritize requirements based on business value, technical feasibility, and strategic alignment
  • Support the identification of required API capabilities, data elements (payloads), and interaction patterns
  • Collaborate with technical teams (developers, architects, QA) to design and propose effective technology solutions that meet business needs with API Integrated
  • Act as a liaison between business stakeholders and technical teams throughout the project lifecycle
  • Participate in solution & API design reviews and provide input on technical specifications
  • Support the development team during the build phase by clarifying requirements and addressing questions
  • Help create and maintain API specifications using relevant tools and standards (e.g., Open API/Swagger)
  • Develop and execute test plans, test cases, and user acceptance testing (UAT) scripts
  • Coordinate UAT sessions with business users and manage defect tracking and resolution
  • Create and maintain documentation, including BRDs, functional specifications, process maps, and user manuals
  • Identify and recommend opportunities for process optimization and improvement in API definition and delivery

Requirements

  • 6 years of experience as a Business Analyst into Software development or IT projects
  • Experience or strong foundational knowledge within the financial services or banking industry is a plus
  • Some exposure to API concepts (e.g., understanding of what an API is, how it's used) is required
  • Experience with both Waterfall and Agile (Scrum, Kanban) methodologies
  • Solid understanding of business analysis principles and methodologies
  • Ability to clearly and concisely document functional and non-functional requirements
  • Strong analytical and problem-solving skills, with attention to detail
  • Excellent verbal and written communication skills
  • Familiarity with requirements management tools (e.g., Jira, Confluence) and Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
  • Conceptual understanding of web APIs (e.g., REST, JSON)
  • Organization skills and ability to handle multiple demands
  • Bachelor’s degree in information technology, Computer Science, or a related field
  • Negotiation and Analytical skill to navigate unstructured problems and define solutions
  • Backlog management of data integrity and accuracy issues, process and roles in Agile development

Benefits

  • Actively participate in the training process to improve your skills, knowledge of software & Citi applications
  • Equal opportunity employer statement and accessibility resources (Accessibility at Citi)
  • Potential professional development opportunities (implied through training and continuous improvement)

Job title

Digital Business Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridPuneIndia

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job