Business Analyst analyzing business operations at Wolters Kluwer, providing insights for strategic decisions and operational enhancements. Involvement in data analysis and process mapping tasks.
SF
Hybrid Senior Business Analyst, Digital Solutions
Posted last month
About the role
- Digital Solutions Business Analyst managing cross-functional projects to deliver customer value through digital solutions. Collaborating with stakeholders to analyze requirements and develop actionable insights for enhanced user experience.
Responsibilities
- Identify and document the needs of customers, stakeholders, and project goals
- Analyze requirements to ensure alignment with business objectives
- Create detailed user stories outlining specific functionalities
- Define acceptance criteria for user stories
- Lead engagement with Legal, Risk, and Compliance
- Conduct business acceptance testing
- Validate that the product functions as expected
- Develop and implement strategies for introducing new products or features
- Analyze customer data and feedback to gauge effectiveness of solutions
- Document and explain concepts clearly
Requirements
- Bachelor's degree required
- 8+ years of business analysis experience (or Masters with 6+ years of experience)
- Demonstrated interest in digital user experience and industry trends
- Ability to communicate and collaborate effectively across multiple teams and stakeholders
- Ability to break down complex problems into manageable components
- Comfortable with ambiguity and change
Benefits
- Ongoing coaching, training, and development opportunities to enhance skills and expand impact
Job title
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Experience level
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Not specified
Degree requirement
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