Digital Solutions Business Analyst managing cross-functional projects to deliver customer value through digital solutions. Collaborating with stakeholders to analyze requirements and develop actionable insights for enhanced user experience.
Responsibilities
Identify and document the needs of customers, stakeholders, and project goals
Analyze requirements to ensure alignment with business objectives
Create detailed user stories outlining specific functionalities
Define acceptance criteria for user stories
Lead engagement with Legal, Risk, and Compliance
Conduct business acceptance testing
Validate that the product functions as expected
Develop and implement strategies for introducing new products or features
Analyze customer data and feedback to gauge effectiveness of solutions
Document and explain concepts clearly
Requirements
Bachelor's degree required
8+ years of business analysis experience (or Masters with 6+ years of experience)
Demonstrated interest in digital user experience and industry trends
Ability to communicate and collaborate effectively across multiple teams and stakeholders
Ability to break down complex problems into manageable components
Comfortable with ambiguity and change
Benefits
Ongoing coaching, training, and development opportunities to enhance skills and expand impact
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