DataOps Analyst Jr collaborating with UX teams on user journey measurement and process documentation. Analyzing data flows and ensuring data quality in internal systems.
Responsibilities
Align with UX teams on the user journey and ensure the measurement points specified in solution designs are implemented.
Analyze, map, and tag process flows, ensuring traceability and correct classification of information in spreadsheets and internal systems.
Develop, maintain, and improve Excel spreadsheets, including the necessary tagging for journey traceability.
Ensure measurement quality through testing, version control, and data quality checks.
Participate in continuous improvement initiatives, proposing adjustments to flows and processes based on analytical evidence.
Identify and fix tagging issues, proposing root-cause solutions.
Align with stakeholders on product improvement needs to enable better measurement.
Document processes, naming conventions, and tagging methodologies, ensuring standardization and traceability.
Collaborate with business, operations, and technology teams to understand data needs, ensuring these are met by the tagging process and can subsequently be translated into analyses and KPIs.
Requirements
Bachelor’s degree completed or in progress in Business Administration, Engineering, User Experience, Digital Design, Information Systems, Statistics, Economics, or related fields.
Advanced Excel (required) – proficiency with formulas, pivot tables, slicers, dashboards, and Power Query.
Basic knowledge of SQL or experience manipulating data in relational databases (a plus).
Ability to document processes and create standardizations.
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