Hybrid Data Analyst

at The Walt Disney Company

• Job title: Data Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $99,900 - $133,900 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, SQL, Tableau
• Location requirements: Hybrid, New York City, United States

About the role

• Data Analyst supporting Growth & Retention Analytics across Disney’s streaming services. Focusing on subscriber behaviors and implementing strategies to improve retention.

Responsibilities

• Communicate complex analyses and results to a wide array of business stakeholders with varying technical expertise from operational teams to executive audiences, both in oral presentations and via written reports
• Work with operational teams in Marketing, Business Operations, Strategy, and Finance to understand the performance of promotions including acquisition, cannibalization, engagement, retention, and conversion to full price
• Develop frameworks to measure the long-term value of a DTC subscriber across multiple offerings and lifecycles.
• Use these methodologies to help size opportunities and measure the performance of product and feature launches and pricing/promotion strategy.
• Work to optimize our free trial offering to optimize for paid subscribers, ad revenue, and OI.
• Partner closely with Analytical Engineering, Data Product, Data Solutions, and Product & Tech Analytics to ensure data is properly instrumented and we have access to high quality data used to analyze and understand cancel flow outcomes across our DTC offerings
• Create and maintain operational dashboards in Looker and Tableau to understand performance over time, enable efficient exploratory analysis, and equip partners with self-serve tools
• Translate complex business questions into SQL including proper cohorting, calculations, filtering criteria and/or aggregations
• Understand the systems and business processes that populate critical systems with data

Requirements

• Bachelor’s degree in Business Analytics, Data Science, Statistics, Economics, Mathematics, or related field
• 3+ years of experience conducting strategic analyses and communicating insights to drive decision-making
• 2+ years of hands-on analytical work experience using SQL
• Experience building, scaling, and interpreting complex LTV frameworks including understanding drivers of change over time and connecting them to shifts in customer behavior, product offerings, or strategy
• Strong analytical skills with proven ability to translate complex technical outputs into clear, actionable insights
• Highly collaborative with excellent written and verbal communication skills and demonstrated experience presenting directly to Executive stakeholders
• Familiarity with statistical modeling concepts and predictive analytics
• Expertise with data exploration and data visualization tools such as Tableau or Looker
• Comfortable working with large, complex datasets in cloud-based environments such as Snowflake

Benefits

• A bonus and/or long-term incentive units may be provided as part of the compensation package
• full range of medical, financial, and/or other benefits