Account Manager fostering strong client relationships and resolving issues at GXO. Responsible for handling domestic and international customer interactions and continuously improving quality systems.
About the role
- Danish-Speaking Google Ads Onboarding Account Manager in Barcelona guiding clients through the onboarding process. Responsible for ensuring successful transitions and maximizing advertising performance.
Responsibilities
- Manage the onboarding process for new Danish-speaking clients, ensuring a seamless transition into Google Ads campaigns.
- Serve as the main point of contact for clients during their onboarding phase.
- Guide clients through setup, optimization, and campaign management processes.
- Explain Google Ads concepts clearly and ensure clients understand their campaign strategies and KPIs.
- Collaborate with internal teams, including technical, marketing, and analytics teams, to ensure onboarding success.
- Track client progress and proactively address any issues or concerns.
- Provide training and resources to help clients achieve their advertising goals.
- Ensure high levels of client satisfaction and retention during onboarding.
- Maintain up-to-date knowledge of Google Ads updates, tools, and best practices.
Requirements
- Fluent Danish (C1+) — excellent written and spoken communication skills.
- English proficiency (B2 level minimum).
- Strong communication and interpersonal skills with a client-focused mindset.
- Prior experience in onboarding, account management, or digital marketing is a plus but not mandatory.
- Strong organizational skills and ability to manage multiple clients simultaneously.
- Problem-solving skills and attention to detail.
- Passion for digital advertising and willingness to learn about Google Ads.
- Ability to work in a hybrid model in Barcelona.
- Positive attitude and adaptability to fast-changing environments.
Benefits
- Competitive salary with performance-based bonuses.
- Health and life insurance for you and your family.
- Relocation support for international hires — including flight tickets to Barcelona and accommodation.
- A hybrid work model offering flexibility and collaboration.
- Comprehensive onboarding and training to ensure your success.
- A dynamic, diverse, and multicultural work environment.
- Opportunity to work with cutting-edge advertising tools and technologies.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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