Lead the team of consultants and coordinators responsible for deploying forensic solutions, corporate investigations, client training, and ongoing digital forensic services;
Manage projects and contracts, ensuring technical quality, adherence to deadlines, SLAs, and delivery volumes;
Oversee the delivery of technical trainings and deployments (onsite and online), in partnership with TechBiz Academy;
Serve as the primary point of contact for strategic clients, ensuring a high level of satisfaction, trust, and perceived value;
Define, monitor, and report performance indicators (KPIs) to senior management;
Promote innovation and disseminate best practices within the services area;
Ensure contract renewals by delivering continuous value and maintaining long-term relationships.
Requirements
Degree in Information Technology, Engineering, Business Administration, or related fields;
Strong experience in managing technical services or consulting, preferably in incident response, digital forensics, or cybersecurity projects;
Knowledge of project management methodologies (PMBOK, Agile) and service management (ITIL or similar);
Experience with continuous operations/managed contracts, such as information security outsourcing, SOCs, or forensic labs;
Proven ability to lead multidisciplinary teams with a focus on results and prioritization;
Advanced English, with the ability to communicate with international vendors.
Benefits
Dental care
Education allowance
Home-office allowance
Bonus
Health insurance
On Happy
Birthday day off
Length-of-service awards
Extended maternity and paternity leave
Wellhub
Caju
Job title
Cybersecurity and Digital Forensics Services Manager
Senior Defensive Security Advisor at Desjardins identifying and mitigating threats across systems and networks. Leading complex initiatives and collaborating with stakeholders for effective security posture.
Life and health insurance financial security advisor serving clients by providing advice and maintaining business relationships. Focused on sales of insurance products and services based on client needs.
Director of Security overseeing all safety and security operations for Women & Infants Hospital. Responsible for deterring crime, protecting premises, and managing transport services.
Responsable Pôle Sécurité Médiation Fraude managing security operations for public transport services in Metz. Ensuring safety and compliance while optimizing fraud prevention strategies.
Cyber Security Engineer at Regions focusing on cloud and infrastructure security. Designs and implements cybersecurity solutions while providing technical support and guidance.
IAM Security Engineer focusing on identity and access management automation in a dynamic digital assets company. Contributing to scaling IAM infrastructure through automated solutions and secure user lifecycle management.
Data Analyst joining Ford's team to focus on security technologies and data integration. Responsible for improving data operations across global infrastructure and complex requests.
Digital Product Manager at Ford creating connected vehicle experiences through integrated hardware and software solutions. Collaborating with teams to enhance customer experience through new digital products.
Cybersecurity Engineer implementing Zero Trust Reference Architecture solutions at Mythics. Deploying and maintaining Forescout platform within secure environments.
Security Governance Manager at WEBTOON responsible for IT and Security governance framework. Collaborating with Legal, Product, and Engineering teams in Los Angeles headquarters.