Cyber Security Specialist at Vodafone responsible for shaping and deploying security measures. Collaborating with business, IT, and Network teams as a trusted security partner.
About the role
- Enterprise Security Implementation Specialist at Vodafone supporting customers in implementing security solutions. Responsibilities include onboarding, incident management, and ensuring service quality with Fortinet and Zscaler products.
Responsibilities
- Build new virtual instances of firewalls
- Collaborate with customers to obtain firewall rules
- Work with internal teams to complete customer onboarding
- Complete firewall provisioning within SLA
- Proactively monitor firewalls using monitoring tools and address alerts
- Handle customer-initiated incidents
- Escalate cases to Level 2 with a triage within SLA
- Analyse and implement changes raised by customers without causing outages
- Ensure all changes are implemented within SLA
Requirements
- Experienced in implementing and managing Fortinet and Zscaler products
- Proficient in building virtual instances of firewalls
- Skilled in collaborating with customers and internal teams
- Capable of monitoring and managing incidents proactively
- Adept at analysing and implementing changes without causing outages
- Committed to meeting SLAs and ensuring high-quality service delivery
Benefits
- Opportunity to work with cutting-edge security technologies
- Collaborative and inclusive work environment
- Professional growth and development opportunities
- Competitive compensation and benefits package
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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