MI
Product Support Specialist providing technical support for Mindex products. Triage customer inquiries and troubleshoot product - related issues in a hybrid work environment.
About the role
- Support Spanish-speaking customers via phone, email, and chat
- Troubleshoot issues and guide users through solutions
- Handle account questions and product inquiries
- Maintain high-quality service standards
Requirements
- Spanish (C1/native level)
- English (B2 level minimum)
- EU citizenship or valid Greek work permit
- Strong communication & problem-solving skills
- Flexibility to work rotating shifts
Benefits
- Competitive salary package
- Monthly performance bonuses
- Remote work in Greece (after training period, if required on-site in Athens)
- Relocation support (flight, 2 weeks hotel, real estate assistance)
- Health insurance from day one
- Paid training provided
- Growth opportunities in an international company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
BS
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