MI
Product Support Specialist providing technical support for Mindex products. Triage customer inquiries and troubleshoot product - related issues in a hybrid work environment.
About the role
- Respond to Italian-speaking customers via phone, email, and live chat
- Assist with product questions, troubleshooting, and account issues
- Deliver exceptional customer experience with empathy and professionalism
- Collaborate with team members and follow company procedures
- Work remotely from anywhere in Greece (after initial training on-site in Athens if required)
Requirements
- Italian (C1/native level)
- English (B2 level minimum)
- EU citizenship or valid Greek work permit
- Good communication & problem-solving skills
- Ability to work in rotating shifts
Benefits
- Competitive salary package (gross + monthly performance bonuses)
- Remote work in Greece (after initial training on-site in Athens if required)
- Relocation support for candidates moving to Greece (flight, 2 weeks hotel, real estate assistance)
- Health insurance from day one
- Paid training
- Career development opportunities within a multinational environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
BS
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