Sales & Customer Success Intern supporting Vialytics' growth in road infrastructure management. Engaging in onboarding, sales support, and marketing activities with a focus on customer success.
Responsibilities
Support the Customer Success (CS) team with client onboarding, follow-up, and ongoing support
Help resolve user inquiries and escalate product issues to the product team in Germany
Assist the Sales team with prospecting, meetings, and presentations
Contribute to internal projects, process improvements, and quarterly OKRs
Support Sales & Marketing in organizing trade shows, events, and field campaigns
Requirements
Embrace our values: open-minded, appreciative, and proactive
Passionate about technology
Comfortable using Apple products
Some prior experience in customer success (public sector experience is a plus)
Fluent in French (C2) and confident in English (B2+); German is a plus
Proactive, organized under pressure, autonomous, and a strong problem-solver
Thrive in a multicultural, fast-paced team environment
Hold a Category B driving license and be available for a 6-month internship (full- or part-time)
Benefits
Competitive compensation: €10,000–€15,000 per year
Top-tier equipment & tools: MacBook, iPhone, AirPods, plus access to Google Workspace, Notion, Slack, Salesforce, Aircall, and Microsoft 365
Dynamic, multicultural scale-up environment: 10+ nationalities, flat hierarchy, and real impact from day one
Flexible working options: Hybrid or remote from Paris / Île-de-France, with occasional travel for meetings, events, and training
Perks & benefits: Meal vouchers via Swile (€10/day, 50% covered) and 50% public transport reimbursement
Personal growth: Hands-on experience in the B2G sales world (public sector, tenders, municipalities) and personal coaching in business development
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