Warehouse Manager overseeing warehouse operations and logistics for Cytek Biosciences. Ensuring compliance and optimizing the flow of materials in a dynamic environment.
About the role
- Link between Sales, Customers, and Supply Chain team for onboarding and logistics. Focus on customer experience with effective communication and process improvements.
Responsibilities
- Act as the link between Sales, Customers, and the Supply Chain team.
- Ensure that logistics, labelling, packaging, and ordering requirements are captured, set up, and delivered effectively.
- Lead initial customer discussions on logistics, labelling, packaging, and compliance requirements.
- Support ticket ordering tile setup in collaboration with FAEs.
- Translate customer needs into clear actions for the Supply Chain team.
- Serve as the first point of contact for supply-related queries before escalation.
- Identify recurring customer pain points and recommend process improvements.
Requirements
- Experience within a similar role within the SIM industry.
- Experience with order management platforms.
- Demonstrable experience of liaising with customers and delivering a high quality service.
- Good technical understanding of SIM card technologies.
- Excellent communication skills and comfortable managing a wide range of stakeholders.
- Super-organised and flexible, managing day-to-day tasks with relative autonomy.
- Problem solver; self-starter with “can do” attitude.
- Exceptional attention to detail.
- Ability to keep multiple activities and tasks moving at the same time.
- A real team player who aspires to the company's core values.
Benefits
- Competitive salary
- Flexible working (including hybrid working)
- Healthcare
- Much more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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