Senior IFS ERP Consultant working with clients to customize ERP solutions for supply chain needs. Collaborating with teams to ensure successful implementation and ongoing support.
About the role
- Link between Sales, Customers, and Supply Chain team for onboarding and logistics. Focus on customer experience with effective communication and process improvements.
Responsibilities
- Act as the link between Sales, Customers, and the Supply Chain team.
- Ensure that logistics, labelling, packaging, and ordering requirements are captured, set up, and delivered effectively.
- Lead initial customer discussions on logistics, labelling, packaging, and compliance requirements.
- Support ticket ordering tile setup in collaboration with FAEs.
- Translate customer needs into clear actions for the Supply Chain team.
- Serve as the first point of contact for supply-related queries before escalation.
- Identify recurring customer pain points and recommend process improvements.
Requirements
- Experience within a similar role within the SIM industry.
- Experience with order management platforms.
- Demonstrable experience of liaising with customers and delivering a high quality service.
- Good technical understanding of SIM card technologies.
- Excellent communication skills and comfortable managing a wide range of stakeholders.
- Super-organised and flexible, managing day-to-day tasks with relative autonomy.
- Problem solver; self-starter with “can do” attitude.
- Exceptional attention to detail.
- Ability to keep multiple activities and tasks moving at the same time.
- A real team player who aspires to the company's core values.
Benefits
- Competitive salary
- Flexible working (including hybrid working)
- Healthcare
- Much more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Logistics Coordinator at Knichel Logistics responsible for managing and tracking shipments in North America. Ensuring seamless execution and exceptional customer service in a team - focused environment.
Intern in Sustainability and Regulatory Compliance at BMW Group. Supporting project coordination in supply chain sustainability and compliance with regulatory frameworks.
Senior Manager managing supply chain activities for medical devices at Arthrex. Overseeing supplier strategies, demand planning, and operational enhancements.
PG
Operations & Supply Chain Specialist overseeing order processing and materials management at PLATH Signal Products GmbH in Hamburg. Collaborating across departments to ensure smooth operations and continuous improvement.
Coordinating supply chain processes in purchasing to ensure timely product availability and smooth deliveries. Engaging in projects for process optimization and efficiency improvements.
Senior Director of Global Supply Chain enabling cutting - edge research in Life Sciences at Bio - Techne. Responsible for planning, distribution, and enterprise supply chain operations.
Shop/Warehouse Manager coordinating materials and equipment at Ahern, a mechanical and fire protection contractor. Responsible for project requirements and inventory management in a hands - on environment.
Demand Planner managing supply chain processes and forecasting at Richter Gedeon Nyrt. Collaborating with various stakeholders to ensure accuracy in demand forecasting and supply planning.
Supply Chain & Fulfillment Operations Specialist joining a growing pet gear company. Overseeing operations for retail and online orders with multitasking in a dynamic environment.