Customer Service Representative providing support for customer inquiries at Kyndryl. Engage in hands-on problem solving and have opportunities for professional growth and learning.
Responsibilities
Resolve customer inquiries and technical issues
Provide interactive solutions (chat, email, MS Teams)
Collaborate with back-office teams to handle escalations
Opportunity to earn certifications including Google Cloud, Azure, Microsoft
Requirements
0-1 year experience in customer service or technical support role
Flexible to work in Voice and Chat Process
Willing to work in Night Shifts / Rotational Shifts
Willingness to Work from Office as per Hybrid Work Model
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